CASEWORKER 2 (3RD SHIFT) (Crisis)

Dauphin County•Harrisburg, PA

About The Position

Dauphin County Department of Mental Health, Autism, and Developmental Programs is hiring a full-time Caseworker 2 for its 24-hour emergency Crisis Intervention program. The position responds to a wide variety of life-crisis situations for individuals in Dauphin County. The Caseworker uses casework skills to gather essential information, counsel consumers and their families, and help them access available resources. The work includes applying problem-solving techniques, counseling to maximize service delivery and achieve service-plan goals, monitoring consumer behavior, and interacting with agencies in the local service network. Duties are performed according to established regulations, policies, and procedures, with initiative and judgment. Work is reviewed by a professional social-service or administrative supervisor through scheduled individual and group conferences and reviews of case records and reports. The schedule is third shift, 11 PM to 7 AM. The hourly rate is $20.20, and the shift may qualify for a differential of $0.85 per hour, subject to change. The position is covered by a Collective Bargaining Agreement and may be eligible for a retention bonus after one full year of employment. This is a merit hire position; existing Crisis Intervention Program Caseworker employees may apply based on their current status.

Requirements

Bachelor’s degree in a human services major such as sociology, social welfare, psychology, gerontology, or another related social science.
One year of professional experience in a public or private social-services agency.
At the time of hire, a valid driver’s license and positive driving record, favorable criminal background check, child abuse and FBI clearances, and favorable references are required.
Provide proof of a valid Pennsylvania driver’s license within 60 days of hire, unless an alternative form of identification is accepted under the stated eligibility and job-function conditions.
Applicants interviewed in the last year need not apply.

Responsibilities

Respond immediately to a wide variety of life-crisis situations for individuals in Dauphin County.
Use casework skills to obtain essential information.
Provide counseling to consumers and members of their families.
Help consumers and families use available resources.
Apply problem-solving techniques and provide counseling to maximize service delivery and achieve service-plan goals.
Monitor consumer behavior.
Interact with agencies in the local service network.
Perform work in accordance with established regulations, policies, and procedures, exercising initiative and judgment.