Caseworker 2-Investigator

SPHS GROUP•Charleroi, PA

7d•Onsite

About The Position

Southwestern PA Area Agency on Aging, Inc. is hiring a full-time Caseworker 2/Investigator for its Protective Services program in Charleroi, Pennsylvania. The role investigates reports alleging abuse and provides directed protective services to reduce risk to incapacitated older adults. It requires travel and may involve emergency cases and work under adverse conditions. The investigator assesses older adults’ circumstances and environments through in-person interviews with consumers, family members, and caregivers, and may contact physicians, neighbors, and other providers. The role coordinates care, placement, and other services; develops and expedites Consumer Care Plans using community and legal resources; and maintains accurate case records and documentation. The employee submits findings for supervisor review and, when directed, prepares to present testimony in court. The position must comply with applicable laws, regulations, ethical standards, confidentiality requirements, and agency policies and procedures.

Requirements

Bachelor’s or master’s degree in social work or a related social services field.
Demonstrated knowledge and one year of experience providing services to adults in a protective setting.
Ability to establish and maintain effective working relationships with internal staff, providers, and other social service agencies.
Successfully obtain Criminal History Clearance from the PA State Police, Child Abuse Clearance from the PA Department of Human Services, and FBI Fingerprint Clearance.
Must not be excluded from participation in Medicare, Medicaid, or any other federal health care program.
Travel is required.

Responsibilities

Respond promptly to assigned reports of need and conduct investigations as necessary, including cases that may be emergencies.
Conduct face-to-face assessment interviews with older adults, family members, and caregivers, and contact physicians, neighbors, or other providers as needed to assess the consumer’s situation and environment.
Coordinate necessary care, placement, and other services.
Submit accurate and timely findings and reports for supervisor review and, when directed, prepare testimony for court.
Develop a Consumer Care Plan to eliminate risk and expedite the plan within the prescribed time frame using available community and legal resources.
Maintain accurate, detailed records of findings and actions in case files, reports, documentation, and correspondence.
Perform other duties as required.
Follow applicable policies, laws, regulations, ethical codes, confidentiality requirements, and agency procedures.