Crisis Support Specialist, Living Room - Part-Time

ThresholdsChicago, IL
Onsite

About The Position

The Living Room offers an alternative to the emergency department for individuals experiencing a mental health crisis. It is a community crisis center providing a welcoming, accepting, and calm environment where Crisis Support Specialists offer advocacy, information, and peer support. Specialists utilize their personal experience with mental health recovery to support and educate guests on managing crises. This involves engaging guests in conversation to understand their stories, interests, and strengths, and encouraging them to take steps in their recovery process. Responsibilities include modeling coping strategies, assisting guests in developing crisis recovery plans, and connecting guests with supportive services. A key aspect of the role is creating a welcoming atmosphere by greeting guests and learning their names, empowering them to lead their recovery path. Additionally, Crisis Support Specialists are responsible for preparing food for guests and maintaining the tidiness of the space. Continuous learning is encouraged through training opportunities to stay updated on mental health trends and evidence-based practices, enhancing Living Room services. The role also offers supervision for CRSS certification and reimbursement for associated fees.

Requirements

  • Lived experience of mental health recovery
  • Effective communication and relationship-building skills
  • Good writing skills
  • Strong time management and organization skills
  • At least 21 years old
  • Ability to work assigned schedule: Saturday 11:00pm - 7:30am
  • High school diploma or GED certificate required

Nice To Haves

  • Higher education in Psychology, Social Work, Counseling or related field
  • Certified Recovery Support Specialist (CRSS)

Responsibilities

  • Use personal experience with mental health recovery to support and educate Living Room guests on managing crisis.
  • Engage guests in conversation to hear their stories, learn about their interests and strengths, and respectfully encourage them to take steps in their recovery process.
  • Model coping strategies.
  • Help guests develop their own crisis recovery plans.
  • Link guests with supportive services for after their crisis.
  • Greet guests and learn their names to create a welcoming environment.
  • Prepare food for guests.
  • Ensure the space is neat and tidy.
  • Keep up to date on current trends in the mental health field and deepen knowledge of evidence-based practices.
  • Gain supervision for CRSS certification and reimbursement for testing and application fees.

Benefits

  • Competitive pay – Salary Range: $25.50 - $30.58 hourly
  • Paid time off available
  • 403(b) retirement plan with 3% employer match
  • Robust employee assistance program (EAP)
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