About The Position

LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others. This role involves responding to clients experiencing a mental health or substance use crisis via telephone or in person. You will provide shift coverage in Mobile Crisis and maintain a caseload of community-based clients. The position is responsible for engaging clients, providing relapse education, and supporting them in their recovery journey. You will serve as a mentor and provide ongoing support, partnering with clients to access services and supports that will help them attain personal recovery goals. A demonstration of professional, positive behavior and carrying out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individuals in a dignified, respectful, honest, and fair manner is expected.

Requirements

  • High school diploma or equivalent required.
  • Minimum of one (1) year experience in the human service or social service required.
  • Certified Recovery Support Specialist certification required, or to be obtained within one year of date of hire.
  • Lived mental health or substance abuse experience required.
  • Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
  • Excellent organization, presentation and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
  • Background check clearance required.
  • Valid driver’s license, in good standing for the state of residency required.
  • Access to reliable transportation required.

Nice To Haves

  • CADC (Certified Alcohol & Drug Counselor) certification preferred.

Responsibilities

  • Respond to clients experiencing a mental health crisis or substance use crisis via telephone or in person.
  • Provide shift coverage in Mobile Crisis and maintain a caseload of community-based clients.
  • Engage clients, provide relapse education, and support clients in their recovery journey via telephone or in person.
  • Serve as a mentor to clients and provide on-going support.
  • Partner with clients to access the service and supports that will help individuals attain personal recovery goals.
  • Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest and fair manner.

Benefits

  • On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
  • Competitive salary based upon relevant education, experience, and licensure.
  • Opportunity for advancement.
  • Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
  • Paid training.
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