Mobile Crisis Support Specialist

Common Ground•Bingham Farms, MI

3d•Hybrid

About The Position

Common Ground is seeking a Mobile Crisis Support Specialist to join the Oakland Collaborative Crisis Response (OCCR) team. This role involves deploying into Oakland County to provide in-person crisis response alongside a Mobile Crisis Clinician for calls that cannot be resolved over the phone. The specialist will promote recovery and resiliency, provide immediate on-site support to individuals experiencing mental health crises, and share their lived experience, strength, and hope. The team serves children, adolescents, adults, seniors, and families, offering up to 30 days of in-home crisis counseling for stabilization. The OCCR team is supported by a crisis center, local Certified Community Behavioral Health Clinics (CCBHCs), and the Behavioral Health Urgent Care (BHUC), which includes psychiatrists and nurses, as well as a continuum of crisis services.

Requirements

High School Diploma or GED
Michigan Certified Peer Support Specialist certification
Valid Michigan Driver License with acceptable driving record regarding eligibility for insurability under Common Ground's insurance policy
Bachelor’s degree in Human Services field
Minimum of 1 year of experience treating or working with children, adolescents, and families in a behavioral health clinical, educational or crisis intervention setting
Minimum of 1 year providing behavioral health support to adults and children experiencing serious emotional disturbance and/or developmental disabilities
Willing to receive on-the-job training on specific training on mobile crisis services, de-escalation, and crisis intervention

Nice To Haves

Certified Peer Support Specialist (CPSS) OR Behavioral Health Crisis Professional, OR qualified to become a Behavioral Health Crisis Professional.
For internal candidates only: meet criteria as a Behavioral Health Crisis Paraprofessional
Relevant recovery experience, strongly preferred
Previous experience in mobile crisis response, strongly preferred

Responsibilities

Drive agency vehicle (or own personal vehicle) to community locations to respond to crisis calls
Maintain reliable personal vehicle to drive to and from shifts and occasionally within the community
Respond swiftly to crisis calls by utilizing GPS to navigate the community, aligning with program response times
Conduct curbside safety assessments to identify potential risks and safety concerns for individuals or families in crisis, including risks of self-harm or harm to others
Arrange or provide transportation, using an agency vehicle when appropriate to ensure individuals are safely transported to designated locations
Maintain accurate and timely documentation of all crisis interventions, assessments, and interactions with individuals served, utilizing strong typing skills to efficiently record information in real time
Submit all electronic or hard copy documents that are complete, accurate, and signed prior to end of shift
Use Crisis Theory to provide short-term interventions to people in order to facilitate immediate stabilization of emotions and behavior
Provide active crisis intervention that is welcoming, trauma-informed, brief, and solution-focused to adults/children presenting in distress
Collaborate with individuals/families and their support systems to develop safety plans and identify coping strategies for managing future crises
Educate and assist significant others and family members with the petitioning process, as needed
Complete mobile assessments of crisis situations and person/family’s needs
Collaborate with local mental health agencies, hospitals, law enforcement, and other community resources to facilitate appropriate referrals and follow-up care
Act as an advocate for the needs and rights of every person/family including service providers and community agents
Comply with federal, state, county, and agency regulations governing Intensive Crisis Stabilization and the delivery of specialty services and supports
Provide first aid and emergency procedures, as needed