Crisis Support Specialist

Red Rock Behavioral Health Services • Norman, OK

67d

About The Position

The Crisis Support Specialist provides support to staff in the Crisis Unit. Duties may include assisting with groups, monitoring the unit for safety, completing paperwork, and helping with cooking and cleaning. The role supports consumers and unit activities while responding to changing demands and helping maintain a safe environment for staff and consumers.

Requirements

• High school diploma or equivalent.
• General skill in exercising independent judgment, tact, patience, and understanding.
• Availability to work flexible hours.
• Ability to stand or sit for long periods.
• Ability to lift, push, or pull a minimum of 50 pounds.
• Ability to travel approximately 10% of the time.
• Ability to use a telephone, PC, fax machine, copy machine, and printer.

Nice To Haves

• Experience working with adults with mental illness in a community setting and/or community mental health agency is preferred.

Responsibilities

• Assist nurses with group and individual activities, including setup and cleanup.
• Listen and respond effectively to consumers, report observations to nurses for progress notes, and assist with or complete paperwork for various duties.
• Apply knowledge to identify issues and internal problems.
• Maintain contact with consumers as required to coordinate unit activities.
• Participate in recreational activities while ensuring safety for staff and the high-risk consumer population.
• Follow detailed procedures and maintain contact, at times one-to-one, with high-risk consumers.
• Assist team members with verbal and physical interventions to ensure consumer safety.
• Assist with basic cooking and cleaning for program needs, if applicable.
• Monitor supplies and coordinate or make purchases to ensure necessary items are available, including games, supplies, and refreshments.
• Participate in ongoing in-service education as required.
• Attend staff meetings, workshops, and seminars as required.
• Perform a wide variety of tasks and shift focus quickly as demands change.
• Support and assist with facilitating consumer care plans.
• Perform other duties as required.

Benefits

• The employer pays a generous portion of health insurance premiums.
• Low-cost dental and vision insurance.
• Retirement plan with employer contributions equal to 5% of annual salary.
• Student loan repayment options.
• No-cost employee assistance plan.
• Three weeks of paid time off, increasing annually between years 2 and 10.
• Nine paid holidays.
• One floating holiday to use at the employee's discretion.
• Four rest and relaxation days.
• Three days of education leave.
• Four hours of volunteer leave.
• Eligibility for annual pay increases and bonuses.
• Employer-paid long-term disability and life insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED