Crisis Services Supporting Clinician

HopeLink Behavioral Health•Oakton, VA

4d•Remote

About The Position

For more than 60 years, PRS, now HopeLink Behavioral Health, has provided comprehensive and specialized support to individuals and families living with behavioral health challenges or facing a life crisis. We envision a society where hope is universal. Through access to quality behavioral health, crisis intervention, and suicide intervention services, we foster an inclusive community in which everyone can attain wellness and a genuine sense of belonging. The CrisisLink Supporting Clinician operates under the direction of the CrisisLink Lead Clinician. The Supporting Clinician provides service level determination as part of the Crisis System Air Traffic Control model within the Regional Crisis Call Center operation and serves as a support to Crisis Workers and Supervisors through process groups and clinical skill development.

Requirements

Master's degree in psychology, social work, rehabilitation counseling, or related field.
License in Virginia required.
Excellent written, oral, interpersonal, and presentation communication skills.
Self-starter: Ability to work independently as well as part of a team, and well organized.
Possess knowledge and skill in computer procedures relevant to this position.
High degree of empathy toward individuals with intellectual disabilities, mental illness, emotional, and/or behavioral disorders.

Nice To Haves

Crisis mental health experience preferred.

Responsibilities

Provide oversight to mobile response determination for Marcus Alert Level 2 and 3; coordinating with dispatch either regionally or internally; ensuring collaboration with CSB's and PSAPs when appropriate.
Use clinical decision making for level determination within the Marcus Alert Triage framework provided by regional partners and ensure appropriate response and documentation in the Crisis Data Platform.
Provide in-the-moment debriefing and consultation to regional Crisis Workers.
Provide weekly crisis worker support groups with the purpose of processing challenging crisis contacts and emotional/compassion fatigue.
Use clinical decision making for REACH transfers and service requirements within the state and regional guidance for REACH programs.
Coordinate and ensure completion of Care Navigation Requests.
Provide quarterly training to improve the clinical skills of crisis workers in areas such as motivational interviewing, special population needs, assessment skills, accessing behavioral health care, trauma, emotion regulation, coping skills and vicarious trauma.
Provide ongoing consultation and facilitation of skill building related to regional behavioral health referrals, mobile crisis dispatch, and REACH services within the call center.