Crisis Intervention Specialist - Relief internal only

Riverside Community Care•Milford, MA

36d•Onsite

About The Position

Riverside is seeking a passionate Crisis Intervention Specialist (CIS) to join our Community Behavioral Health Center (CBHC) team! This is a unique opportunity to join a growing team of dedicated behavioral health professionals! The Crisis Intervention Specialist is responsible for providing advanced skills in trauma-informed crisis intervention and de-escalation, monitoring of the safety and security of the facility, and coordinating response to urgent and emergency situations. The CIS provides a therapeutic, calming, recovery-based, and pro-active presence in program. The CIS will assist leadership with safety drills, safety protocols, facility-related initiatives, may perform other person-served related support as interest and experience allows. Note: CBHC regulations require “security” positions 24/7, this role is a therapeutic, engaging presence and not a typical security guard role.

Requirements

Advanced skills in trauma-informed crisis intervention and de-escalation
Ability to monitor safety and security of the facility
Ability to coordinate response to urgent and emergency situations
Ability to provide a therapeutic, calming, recovery-based, and pro-active presence
Ability to assist leadership with safety drills, safety protocols, and facility-related initiatives
Ability to model and teach skills for development of positive relationships and negotiation of conflict
Ability to provide a calming presence in and around the facility supporting families and youth in conflict or crisis while onsite, while monitoring the safety of persons served, employees, and the facility
Ability to assist CBHC leadership in ensuring that safety drills are held and documented as per regulation
Ability to ensure required fire protection and suppression equipment is present and in good working order
Ability to ensure the maintenance of program sites to minimize fire hazards
Ability to ensure maintenance and cleanliness of physical plant is adequate and report concerns
Ability to respond to medical and psychiatric emergencies utilizing medical code protocols
Ability to administer naloxone
Ability to administer CPR/first aid
Ability to assist with transportation to/from CBHC and the CCS site using agency or personal vehicle

Nice To Haves

Experience in a "security" role is not typical for this position, but a therapeutic, engaging presence is required.

Responsibilities

Providing advanced skills in trauma-informed crisis intervention and de-escalation
Monitoring of the safety and security of the facility
Coordinating response to urgent and emergency situations
Providing a therapeutic, calming, recovery-based, and pro-active presence in program
Assisting leadership with safety drills, safety protocols, and facility-related initiatives
Modeling and teaching skills for development of positive relationships and negotiation of conflict
Providing a calming presence in and around the facility supporting families and youth in conflict or crisis while onsite, while monitoring the safety of persons served, employees, and the facility
Assisting CBHC leadership in ensuring that safety drills (e.g. fire, medical, behavioral health) are held and documented as per regulation and that required fire protection and suppression equipment is present and in good working order and also ensuring the maintenance of program sites to minimize fire hazards
Taking lead in ensuring maintenance and cleanliness of physical plant is adequate and reports to Senior Director and/or facilities are aware of any concerns.
Responding to medical and psychiatric emergencies (e.g. opioid overdose or psychiatric symptom escalation) utilizing medical code protocols such as calling a code, administering naloxone, and administering CPR/first aid
Assisting with transportation to/from CBHC and the CCS site using agency or personal vehicle