Crisis Intervention Specialist

The Opportunity Alliance • Portland, ME

8d • Hybrid

About The Position

Crisis Intervention Specialist Mobile Outreach Program Pay rate: $23/hour Join The Opportunity Alliance (TOA) We’re hiring full-time Crisis Intervention Specialists for our Mobile Crisis Response & Outreach Program! The Crisis Intervention Specialist is a professional social work position for Cumberland County Crisis Response program (CCCR) . This position provides direct service and immediate intervention as identified and appropriate to the provision of crisis intervention and stabilization services; both in the field and through the Crisis Telephone Response system.

Requirements

• Associate degree or higher
• Proficiency with technology
• Must be able to successfully pass a criminal background check
• Driver’s license and a vehicle
• No experience necessary – we provide full training!
• An Associate’s Degree and two years of relevant experience is required.
• MHRT/CSP certification or the ability to obtain MHRT/CSP certification within 30 days of employment (on-site training is provided) is required.
• Technical literacy, electronic documentation, solid oral and written communication skills and strong organizational skills, and flexible schedule are required.
• Demonstrated competence with critical thinking especially as it relates to assessing information, ethical decision making, and problem solving is required.
• Must demonstrate ability to work across differing systems, within a team framework, which encompass different rules, governing policies and leadership styles across cultural perspectives.
• Must be able to demonstrate a belief that recovery is possible and maintain agency perspectives of recovery and treatment that is guided by the needs of the client.
• Flexible schedule is required.
• Demonstrated computer proficiency in Microsoft Office, E-mail, and the Internet required.
• Must be able to successfully pass a criminal background, child protective service check & sex offender check.
• Must not be on the state or federal suspension and disbarment list.
• Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds.
• Driving may be necessary to attend meetings and trainings and for the occasional need to meet with clients offsite and within the program service area.
• A good driving record is required.

Nice To Haves

• An Associate’s or Bachelor’s degree in education, psychology, human development, social sciences, Health/Human Services, Social Work, or Law Enforcement and two to three years of relevant experience is preferred.
• Technical literacy, knowledge of DSM-V, solid oral and written communication, strong organizational skills preferred.

Responsibilities

• Respond to and support adults, children, and families in mental health crises
• Engage, de-escalate, assess needs, and develop collaborative action steps
• Provide direct service and intervention in person, by phone, or through electronic media
• Attends staff meetings as needed to ensure continuity of care
• Participates in other meetings as needed
• Establishes and maintains positive work relationships
• Engages fully as a member of the team
• Proactively demonstrates constructive conflict resolution skills
• Employs helpful self-care tools that recognize and safely attend to issues of secondary traumatization
• All work is performed with the goal and intention of maintaining a trauma informed, trauma sensitive, and recovery-oriented framework.

Benefits

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and Vision insurance options
• Agency paid basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree