Crisis Care Coordinator/Alternative Response Team

MultiCare Health System • Puyallup, WA

2d • $30 - $44

About The Position

The Crisis Care Coordinator provides follow-up services for individuals seen in crisis and helps coordinate referrals and warm handoffs to appropriate community services to stabilize individuals and help mitigate future crises. The role provides direct assistance accessing services, coordinates care within and across systems, ensures linkage to appropriate services, assesses eligible recipients to determine service needs, and evaluates and completes risk assessments. The coordinator collaborates with law enforcement and other first responders to educate them and works closely with crisis-team members and co-responders to help divert individuals from incarceration or unnecessary emergency department visits. The position involves field-based responses and requires wearing a ballistic vest. Schedule: Wednesday through Saturday, 11 a.m. to 9:30 p.m. The position is 1.0 FTE.

Requirements

• Bachelor’s degree in social sciences, mental health, or a related field.
• Apply for a Washington State Counselor Agency Affiliated Registered (AACR) credential within 30 days of hire; employees may work while the application is pending for up to 120 days. A Washington State Mental Health Counselor Associate (LMHCA) credential may be substituted.
• Current Washington State driver’s license and proof of current automobile insurance.
• Meet MultiCare’s safe-driving standards, verified by a motor vehicle record review.
• Clearance to enter correctional facilities and jails that refer individuals to the crisis team, including required background checks and annual re-screening.
• Complete MultiCare pre-employment requirements, including a urine analysis screening.
• Complete Pierce County Sheriff's Office onboarding requirements before the start date, including urine analysis, fingerprinting, background investigation, and background interview.
• Ability to wear a ballistic vest while responding to calls and providing field-based services.

Nice To Haves

• Master’s degree preferred.
• Minimum two years of experience in behavioral health, crisis intervention, case management, care coordination, or a related field preferred.

Responsibilities

• Provide follow-up services for individuals seen in crisis.
• Coordinate referrals and warm handoffs to appropriate community services to help stabilize individuals and mitigate future crises.
• Provide direct assistance in gaining access to services.
• Coordinate care within and across systems and ensure linkage to appropriate services.
• Assess eligible recipients to determine service needs.
• Evaluate and complete risk assessments.
• Collaborate with law enforcement and other first responders to educate them.
• Work with crisis-team members and co-responders to help divert individuals from incarceration or unnecessary emergency department visits.
• Respond to calls and provide field-based services while wearing a ballistic vest.

Benefits

• Competitive tuition assistance, residencies, fellowships, and career development.
• Generous paid time off.
• Code Lavender and Employee Assistance Programs.
• Comprehensive benefits package including medical, dental, and retirement benefits.
• Competitive salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level