Crisis Care Coordinator

MultiCare Health System•Lakewood, WA

16h

About The Position

The Crisis Care Coordinator provides follow-up services for individuals seen in crisis and coordinates referrals and warm handoffs to appropriate community services to help stabilize individuals and mitigate future crises. The role provides direct assistance in accessing services, coordinates care within and across systems, ensures linkage to appropriate services, assesses eligible recipients to determine service needs, and conducts and completes risk assessments. The coordinator collaborates with law enforcement and other first responders to provide education and works closely with crisis team members and co-responders to help divert individuals from incarceration or unnecessary emergency department visits. This is a 1.0 FTE position with 10-hour daytime shifts, Monday through Thursday. Candidates must pass a background check with the Lakewood Police Department, hold a valid Washington State driver’s license, meet applicable driving-record standards, and obtain clearance through additional background checks required by referring correctional facilities and jails. Annual background checks are required.

Requirements

Bachelor’s degree in social sciences, mental health, or a related field.
Apply for a Washington State Counselor Agency Affiliated Registered (AACR) credential within 30 days of hire. Employees may work while the application is pending for up to 120 days.
A Washington State Mental Health Counselor Associate (LMHCA) credential may be substituted for the AACR credential.
Current Washington State driver’s license.
Provide proof of a safe driving record meeting established MultiCare standards, verified through a motor vehicle report from the appropriate state.
Pass a background check with the Lakewood Police Department.
Obtain approval and clearance and pass additional background checks from correctional facilities and jails that refer to the crisis team; agree to annual background checks.

Nice To Haves

Master’s degree preferred.
Minimum of two years of experience preferred.

Responsibilities

Provide follow-up services for individuals seen in crisis.
Coordinate referrals and warm handoffs to appropriate community services to support stabilization and mitigate future crises.
Provide direct assistance in gaining access to services.
Coordinate care within and across systems and ensure linkage to appropriate services.
Assess eligible recipients to determine service needs.
Evaluate and complete risk assessments.
Collaborate with law enforcement and other first responders to educate them.
Work with crisis team members and co-responders to help divert individuals from incarceration or unnecessary emergency department visits.