Crisis Bed Shift Supervisor- Part-time / On Call

DELAWARE GUIDANCE SERVICES FOR CHILDREN•Lewes, DE

6d•Onsite

About The Position

The Crisis Bed Shift Supervisor provides oversight of the Crisis Bed Program service space during an assigned shift under the supervision of the Lead Crisis Bed Shift Supervisor. The role combines direct client care, unit support, and staff supervision to help ensure the safety and wellbeing of children and adolescents experiencing psychological and emotional challenges, including emotion-regulation difficulties, suicidal or homicidal ideation or behavior, and family conflicts. The supervisor delivers compassionate, high-quality, person-centered, trauma-informed care and documents milieu and case management services from intake through discharge. The supervisor completes admission assessments and documentation, supports the admission process, implements approved person-centered plans, and provides interventions that promote safety, skill-building, and problem-solving. The role also provides leadership and coaching to staff, oversees shift administration and program needs, and ensures accurate documentation, communication, and incident reporting. The position is based in Lewes, Delaware, and requires physical capability for responding safely to challenging situations, including potential physical interventions.

Requirements

Bachelor’s degree from an accredited school in social work, psychology, or a related social or human services field.
Valid driver’s license and satisfactory driving record.
Ability to perform physical interventions, including the potential use of holds, and to lift, carry, and assist clients as needed.
Ability to respond safely and in a controlled manner to challenging situations.
Ability to walk, stand, twist, bend, and squat frequently.
Proficient auditory and visual skills.
Must successfully complete required agency training within 30 days of employment and maintain applicable certifications and refresher training within identified timeframes.

Nice To Haves

Direct work experience leading groups, de-escalating behaviors, and managing multiple clinical diagnoses.
Experience working in an inpatient or residential/group home setting.
Supervisory experience.
Bilingual ability.

Responsibilities

Provide oversight of the Crisis Bed Program service space during the assigned shift.
Complete initial assessments and admission documentation, including consent for treatment.
Assist with admissions, including obtaining vital signs, conducting safety searches of patients and belongings, and orienting new patients to the unit and program.
Implement person-centered plans, help clients achieve identified outcomes, and ensure applicable supports are provided.
Deliver solution-focused and trauma-informed interventions to maintain safety, build skills, and address problem-solving, communication, and relationship conflicts.
Create an engaging milieu that supports a therapeutic and safe environment and patient satisfaction.
Use critical thinking and risk-management skills when working with clients in crisis; recognize suicide-risk and risk-of-harm warning signs and factors.
Maintain professional, empathetic, and trauma-informed interactions with children, families, and stakeholders.
Provide leadership, coaching, and supervision for staff on the assigned shift, including Crisis Bed Mental Health Technicians.
Monitor shift administrative needs, including utilization and capacity, supplies, meals, and maintenance requirements.
Work cooperatively and professionally with Crisis Bed staff, families, and community members.
Pursue professional development and contribute to the professional development of others.
Ensure incident reports are initiated, completed, reviewed, and submitted according to policy.
Complete accurate electronic documentation and verbal shift reports before the end of each shift.
Communicate with appropriate stakeholders using a systems-based approach.
Uphold organizational treatment standards, mission, ethics, and professional conduct; provide goal-directed, team-oriented services and communicate effectively with stakeholders.
Comply with policies, procedures, and licensing regulations; complete required agency and refresher training within required timeframes.
Travel for specific tasks as needed.