Crisis Bed Mental Health Technician PRN/On-Call

DELAWARE GUIDANCE SERVICES FOR CHILDREN•Lewes, DE

7d•Onsite

About The Position

Under the supervision of the Lead Crisis Bed Shift Supervisor, the Mental Health Technician provides direct client care and unit support to children and adolescents experiencing psychological and emotional problems, including difficulties with emotion regulation, suicidal or homicidal ideation or behavior, and family conflict. The role focuses on safety, wellbeing, and compassionate, therapeutic care in a Crisis Bed setting. The technician also documents milieu and case management services from intake through discharge. The position includes monitoring clients, implementing person-centered plans, providing solution-focused and trauma-informed interventions, facilitating therapeutic group activities, and supporting daily living needs. Additional duties include meal preparation, maintaining a clean and safe environment, providing education support, and completing accurate electronic documentation and shift reports. The role is located in Lewes, Delaware. Weekend shifts are available on Saturdays and Sundays: 7 a.m.–3 p.m., 3 p.m.–11 p.m., or 11 p.m.–7 a.m.

Requirements

High school diploma or equivalent.
Valid driver’s license and satisfactory driving record.
Must be at least 21 years old.
Ability to respond safely and in a controlled manner to challenging situations, including physical interventions and the potential use of holds.
Ability to lift, carry, and assist clients as needed.
Frequent walking, standing, twisting, bending, and squatting.
Proficient auditory and visual skills.

Nice To Haves

Direct work experience leading groups, de-escalating behaviors, and managing multiple clinical diagnoses.
Experience working in an inpatient or residential/group home setting.
Bilingual.

Responsibilities

Closely monitor clients and complete observation rounds using required safety protocols.
Implement person-centered plans, assist clients in meeting identified outcomes, and ensure applicable supports are provided.
Deliver solution-focused and trauma-informed interventions to maintain safety, build skills, and address problem-solving, communication, and relationship conflicts.
Create an engaging, therapeutic, and safe unit milieu with the goal of achieving high patient satisfaction.
Plan, prepare, and deliver group therapeutic activities for clients.
Use critical thinking and risk-management skills when working with clients in Crisis Bed.
Recognize warning signs and risk factors associated with suicide and risk of harm to others.
Maintain professional, trauma-informed, and empathetic interactions with children, families, and stakeholders.
Obtain groceries and prepare meals according to the planned menu.
Support daily living activities, including prompting clients to complete personal care and hygiene and to self-administer medication.
Provide a clean, safe environment and ensure safe delivery of care.
Provide education support.
Work respectfully and cooperatively with Crisis Bed staff, families, and community members.
Take responsibility for personal professional development and contribute to the professional development of others.
Complete accurate electronic documentation and verbal shift reports before the end of each shift.
Uphold professional treatment standards and the organization’s mission, code of conduct, ethics, and professionalism.
Provide goal-directed, team-oriented services and communicate effectively and professionally with stakeholders.
Comply with policies, procedures, and licensing regulations.
Complete required agency training within 30 days of employment and maintain applicable certifications and refresher training within required timeframes.