About The Position

Under general supervision, provides and verifies criminal record information to law enforcement officers, other law enforcement agencies, correctional institutions, and the judicial system. This role is critical, as errors could result in immediate hazards to public safety. The position involves accessing and utilizing various police and criminal justice computer networks to enter, update, review, retrieve, and expunge information. It also includes sending and receiving teletype messages, reviewing and disseminating sensitive information, processing warrants and other legal documents, and researching and verifying identification. The role requires maintaining criminal records, operating office machinery, and classifying police crime reports. Additional duties include routine office support, collecting data, and performing light typing.

Requirements

  • Possession of a high school diploma or an appropriate equivalency.
  • Two year's general clerical experience.
  • Ability to communicate clearly, effectively, and accurately, both orally and in writing.
  • Ability to interpret complex rules, regulations, and procedures and use independent judgment in applying them to specific situations according to established standards.
  • Ability to process information with a high degree of accuracy.
  • Ability to answer routine inquiries and to properly direct visitors, mail, or telephone calls.
  • Ability to maintain files.
  • Ability to follow County and Department rules and regulations.
  • Ability to learn automated office systems.
  • Ability to maintain confidentiality.
  • Ability to establish and maintain effective working relationships.
  • Knowledge of County and Department rules, regulations, policies, and procedures.
  • Knowledge of criminal justice system including terminology, documents, and processes.
  • Good moral character and emotional stability as determined by a comprehensive background investigation and drug test.

Nice To Haves

  • Knowledge of office procedures and filing systems.
  • Knowledge of automated office systems.
  • Skill in operation of office machinery as listed in essential duties.
  • Skill in accessing and utilizing various criminal justice computer networks.
  • Skill in interpreting rules, regulations, and procedures and using independent judgment in applying them to specific situations according to established standards.
  • Skill in communicating and processing information accurately.
  • Ability to lead and instruct lesser skilled workers.

Responsibilities

  • Provides and verifies criminal record information to law enforcement officers, other law enforcement agencies, correctional institutions, and the judicial system.
  • Accesses MILES, NCIC, MVA, and other police and criminal justice computer networks to enter, update, review, retrieve, and expunge information.
  • Uses criminal justice computer networks to provide critical information to police officers in the field.
  • Performs criminal background checks on subjects.
  • Records and processes arrest information.
  • Gathers and researches other information as needed.
  • Sends and receives teletype messages to and from precincts and other agencies.
  • Reviews, edits, and disseminates sensitive and confidential information, such as arrest records.
  • Processes warrants, criminal summonses, subpoenas, and ex parte orders.
  • Reviews and processes arrest documents.
  • Researches and verifies the identification of individuals on warrant validation lists and civil protective orders and makes corrections.
  • Issues detainers for incarcerated persons and ensures that warrants are served before defendants are released from custody.
  • Assigns and tracks citation books, processes and records issued citations, and audits citation records.
  • Sorts, validates and sends traffic citations to the States Attorney's Office.
  • Researches the disposition of arrests through State, Federal and local systems to verify expungement requests and expunges records as ordered by the courts.
  • Maintains criminal records and assists in the authorized destruction of records according to retention schedules and court processes.
  • Operates office machinery such as mimeograph machines, photocopiers, fax machines, and printers.
  • Receives, reviews and classifies different types of police crime reports.
  • Queries and searches automated information systems such as MILES, NCIC, and state criminal justice systems for additional required data.
  • Identifies and corrects errors found on reports.
  • Researches files and records and makes inquiries to locate missing information.
  • Resolves discrepancies with criminal justice personnel in other units and agencies to verify the identity of arrestees with the same or similar names.
  • Assigns codes to data contained in arrest reports and citations according to Uniform Crime Reporting (UCR) definitions, standards and guidelines.
  • Enters data in a microcomputer/server environment from handwritten and typed police reports.
  • Enters criminal data in compliance with departmental procedures and standards.
  • Verifies the accuracy of data input.
  • Ensures correct sequence and control of source documents.
  • Detects and reports input procedural problems.
  • Provides routine office support by answering phones, directing calls and mail, filing, and acting as receptionist.
  • Collects and compiles technical data and prepares summary statistics.
  • Performs occasional light typing or word processing.
  • Performs other related duties as assigned.
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