Criminal Justice Data Entry Clerk (Teletype Specialist)

Manatee County Sheriff's Office•Fl 34205, FL

11d•Onsite

About The Position

This is a civilian position providing clerical and customer service duties to include timely data-entry and dissemination of sensitive criminal justice information such as missing persons, stolen vehicles, injunctions, criminal history checks, etc. Clerks work closely with law enforcement deputies, detectives and other agencies via the radio and/or phone and are responsible for accurate tracking, validating and cancellation of Florida/National Crime Information Center (FCIC/NCIC) records as necessary. This is a 24/7 operation.

Requirements

Ability to review documents for accuracy, completeness and compliance.
Ability to accurately enter and/or retrieve information from various computer systems and/or programs in a timely manner.
Ability to prioritize work.
Knowledge of the geography of the county and its road network.
Knowledge of dispatch codes and signals used to respond to emergency and non-emergency service.
Knowledge of FCIC/NCIC rules and regulations, codes and query forms.
Skill in the use of computers, two-way radio communications and various other equipment used to perform daily functions of position.
Must be Full NCIC/FCIC certified or must obtain certification within six (6) months of appointment.
Required to speak and hear clearly.
Often required to sit and use hands and fingers, to handle or feel.
Occasionally required to stand, walk, reach with arms and hands, climb stairs or balance, and to stoop, kneel, crouch or crawl.
Requires close vision.
High school diploma or equivalent (GED) required.
35 WPM typing required.
Valid Florida driver license or valid Florida ID required.

Responsibilities

Timely data-entry and dissemination of sensitive criminal justice information.
Accurate tracking, validating and cancellation of Florida/National Crime Information Center (FCIC/NCIC) records.
Work closely with law enforcement deputies, detectives and other agencies via the radio and/or phone.
Checks jurisdictional boundaries and notifies other agencies when a call is within their boundaries.
Provides assistance as requested.
Responds to inquiries from law enforcement personnel for information on tag numbers, warrants, and other miscellaneous inquiries.
Makes phone calls as needed.
Maintains logs in accordance with state regulations and agency policies.
Provides information, assistance, and services to the general public, employees, and others in person, by telephone or by other forms of communication.
Prepares and maintains written correspondence as required.
Performs routine computer-related duties including data entry and retrieval.
Performs routine clerical, scanning, and filing duties.
Maintains accurate records of office files, libraries, and inventory files.
Retrieves and delivers information, documents, supplies or parts from vendors and/or MCSO.
Successfully completes all assignments to specifications, within specified timeframe and budget as directed and in accordance with agency policies and regulations.
Performs other related duties as assigned.
Arrives on time for work, limits breaks and lunches to the allotted time, and leaves on time.
Uses leave in accordance with General Orders; communicates and cooperates with management in providing proper notice of leave.
Works with other team members to achieve group goals by contributing ideas in group settings, accepting ideas contributed by others, operating within team rules, participating in team meetings, working with team members to improve job knowledge and skills, putting team goals over personal goals, and supporting team leaders once decisions are made.
Follows standard office procedures, safety policies and procedures and agency General Orders.
Maintains good interpersonal relations with the public, other employees, and supervisors.
Maintains cleanliness and personal grooming.