About The Position

Intervention, Inc. is a Colorado non-profit providing services throughout Colorado’s criminal justice system, including sobriety monitoring, electronic monitoring, probation supervision, and community corrections. The Criminal Justice Community Corrections Specialist is an entry-level position supporting clients in residential, nonresidential, and out-client services. The role guides clients toward pro-social behavior while helping protect the safety of staff, clients, and the community by monitoring and enforcing facility policies, rules, and regulations. No previous experience is required, although the minimum qualifications include a high school diploma or equivalent and two years of customer service and/or security experience. The position is located in Henderson, Colorado, and is for an overnight shift. Specialists orient clients to facility expectations, monitor client conduct and movements, conduct facility rounds and searches, document incidents, and respond to emergencies. Duties also include monitoring client testing and medication, supervising visitors and meals, transporting clients in a company van, handling client property and deposits, and completing required records and reports. The role requires regular attendance, flexibility with schedule or shift changes, and participation in required meetings and trainings.

Requirements

  • High school diploma or equivalent.
  • Two years of customer service and/or security experience.
  • Basic computer skills, including entering data, generating reports, and creating communications using software programs and databases.
  • Ability to communicate effectively verbally and in writing.
  • Ability to remain calm and de-escalate stressful or crisis situations.
  • Knowledge of cultural and socioeconomic characteristics of the client population and appropriate techniques and practices for working with that population.
  • Ability to work effectively both as a team member and independently with company staff, stakeholders, and a diverse client base.
  • Must pass a background check and be able to access state criminal databases.
  • Ability to walk quickly and frequently throughout a multi-floor building.
  • Ability to lift and move furnishings while conducting searches.
  • Ability to lift and carry items weighing up to 25 pounds.
  • Regular and predictable attendance and flexibility with schedule or shift changes.

Responsibilities

  • Support and uphold Intervention, Inc.’s mission, values, Code of Conduct, policies, procedures, applicable laws, and contractual obligations; treat all persons with dignity and respect and maintain confidentiality.
  • Orient new clients to facility policies, rules, and regulations, and ensure clients adhere to them.
  • Support, educate, and train clients and staff on safety and security procedures.
  • Communicate and document incidents and other relevant information accurately and promptly; review facility communication logs at least once daily.
  • Conduct internal and external facility rounds, monitor for improper conduct or unauthorized persons, investigate issues as directed, and report client violations.
  • Enforce behavioral guidelines and sanctions and respond to emergencies as appropriate, reporting decisions or problems to the Supervisor on duty.
  • Provide customer service to visitors, direct them to authorized areas, and supervise and document visitor sign-in and sign-out.
  • Prepare complete and accurate disciplinary and incident reports before the end of each shift.
  • Monitor client movement into and out of the facility and ensure appropriate sign-in and sign-out.
  • Conduct phone and on-site monitoring of clients at work and in the community according to policy and procedure.
  • Document client room and bed assignment changes.
  • Monitor client urinalysis and breathalyzer testing.
  • Perform pat searches, facility inspections, and room searches for contraband and policy compliance.
  • Conduct required headcounts and facility checks, visually verify client locations, and document results.
  • Document, store, and disburse client medication according to prescribed dosage and time frame.
  • Contact appropriate authorities and properly file escape reports; collect and secure property of escapees or terminated clients.
  • Complete and fax daily Department of Corrections counts as required.
  • Accept client deposits, issue receipts, and secure payments in the security office safe.
  • Transport clients in a company van.
  • Retrieve and release property to authorized individuals.
  • Coordinate meal sign-ups and monitor the dining hall during mealtimes.
  • Assign, monitor, and record chores as required.
  • Complete paperwork and documentation accurately and on time.
  • Attend monthly staff meetings, CCS staff meetings, and other required meetings; attend required trainings and apply acquired skills and knowledge.
  • Follow safety rules and procedures and maintain regular, predictable attendance with flexibility for schedule or shift changes.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) retirement program with generous company match and immediate vesting.
  • Paid holidays, vacation, and sick time.
  • Shift differential for overnight and weekend hours.
  • Employee training and career growth opportunities.
  • Opportunity to gain experience in the criminal justice field.
  • Employer qualifies for the Public Service Student Loan Forgiveness program.
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