Bilingual Criminal Justice Case Manager

Intervention • Brighton, CO

2d • Onsite

About The Position

Intervention, Inc. is a Colorado nonprofit that provides services within the criminal justice system throughout Colorado, including sobriety monitoring, electronic monitoring, probation supervision, and community corrections. The Criminal Justice Case Manager provides case management and supervision for a caseload of general probation clients, including clients who do not speak English or speak English as a second language. The role helps clients successfully complete probation by applying behavioral change techniques and monitoring compliance with Intervention policies and procedures.

The bilingual case manager is expected to serve non-English-speaking or English-as-a-second-language clients. The position is based in Brighton and Thornton, Colorado, with a Monday through Friday, 8 a.m. to 5 p.m. schedule. The role requires travel to courts, jails, and other sites, including in adverse weather, using the employee’s own transportation.

Requirements

• Bachelor’s degree from an accredited four-year college or university in criminal justice, psychology, social work, counseling, a social science, or a closely related field; qualifying work experience in counseling, social work, law enforcement, corrections, or community supervision may substitute year for year for the degree.
• Ability to communicate effectively, verbally and in writing, in both English and Spanish.
• Ability to complete assessments and develop case plans.
• Ability to enter data, generate reports, and create communications using software programs and databases.
• Ability to remain calm in stressful situations.
• Knowledge of the cultural and socioeconomic characteristics of the client population and appropriate techniques and practices for working with them.
• Ability to work effectively both independently and as a team member with company staff, stakeholders, and a diverse client base.
• Must pass a background check and be granted access to state criminal databases.
• Demonstrated experience in Motivational Interviewing is required within one year.
• Must provide own transportation for required travel to courts, jails, and other sites, including in adverse weather.

Responsibilities

• Support and adhere to Intervention Inc.’s mission, values, and Code of Conduct, treating all persons with dignity and respect.
• Maintain confidentiality of client and company information and perform duties in accordance with company policies, applicable laws, and contractual obligations.
• Maintain complete, accurate, and timely paper and electronic case files for each client.
• Perform assessments and reassessments as required.
• Develop an individualized supervision case plan for each client using established protocols.
• Explain probation conditions and case plans to clients and ensure they understand their responsibilities, court orders, and expectations.
• Meet with clients according to policy to evaluate progress, and administer rewards and sanctions according to established procedures.
• Document direct and collateral contacts with clients.
• Conduct orientations for new clients and explain program rules and regulations.
• Assess and collect client fees.
• Enter client data accurately and promptly into electronic databases.
• Report program violations to the referral agency in accordance with Intervention policies.
• Complete accurate, legible, and timely written reports; obtain supervisor approval before sending reports to courts or referral agencies.
• Refer clients to community resources as appropriate.
• Monitor drug and alcohol tests as required.
• Work with courts, probation, and criminal justice agencies regarding client staffing and compliance.
• Travel to jails to meet with clients and travel to courts or other required sites.
• Testify in court regarding client compliance.
• Attend required trainings and meetings and apply the skills and information learned.
• Maintain regular and predictable attendance.
• Serve a caseload of clients who are non-English-speaking or speak English as a second language.

Benefits

• Commitment to employee training and career growth
• Opportunity to make a difference while gaining experience in the criminal justice field
• Medical, dental, and vision insurance
• 401(k) retirement program with company match and immediate vesting
• Paid holidays, vacation, and sick time
• Qualified employer under the Public Service Student Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level