Criminal Information Systems Technician

Fulton County•Various Locations In Fulton County, GA

About The Position

The purpose of this classification is to perform work relating to entry and retrieval of information from the Georgia Crime Information Center (GCIC) and the National Crime Information Center (NClC) systems. Assignment location may vary.

Requirements

  • High school diploma or GED required
  • Supplemented by one year of clerical or customer service experience
  • Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
  • Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.
  • May be required to pass a typing test as a condition of employment.
  • If applicable, must accurately type a minimum of 40 wpm, utilizing a personal computer.

Nice To Haves

  • Georgia Crime Information Center (GCIC) Certification
  • Criminal Justice Information Systems (CJIS) Network Operator Training
  • Security and Awareness Training must be obtained within first 90 days of employment.

Responsibilities

  • Processes inmates into the jail booking and fingerprinting inmate, updating inmate records with court dispositions and criminal arrest warrants; schedule and/or prepare the Court calendar for inmates to appear in court; disseminate sensitive GCIC databanks via GCIC/NCIC terminal computer to other law enforcement agencies; communicate via digital mobile devices with emergency dispatcher; register Sex Offenders on the National Offender Registry Systems and enter court ordered temporary and permanent protection orders (TPO) on databanks; Respond to GCICI/ NCIC hit request from other agencies; performs GCIC/NClC wanted person's inquiry on offenders admitted to the jail; place detainers/holds on offenders for extradition, immigration and other local law enforcement agencies; process apprehension requests for law enforcement agencies to apprehend offenders within a limited timeframe; process court orders to admit and/or release inmates from the jail.
  • Update inmate record upon receipt of case dispositions or court order; enter warrants; maintain inmate data, charge status and/or disposition in odyssey; validate GCIC/NCIC warrant entries; modify and cancel warrants on GCIC/NCIC and in odyssey; Log and disseminate GCIC/NCIC sensitive information to authorized personnel and/or other law enforcement agencies; Monitor GCIC/NCIC Computer Terminal; Prepares Calendars for the next day court transport.
  • Clears/removes all invalid warrants entry from the GCIC/NCIC; conduct Criminal History background investigations via GCIC/NCIC computer terminals.
  • Perform customer service functions in person, by telephone, by email, or by mail; respond to routine questions and complaints; research problems and initiate problem resolution; refer complex complaints/problems to appropriate personnel.
  • Processes a variety of documentation associated with department operations within designated timeframe and adherence to established procedures.
  • Operate or use various equipment and supplies in order to complete work assignments; operate a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, internet, e-mail, or other systems and software; and operates general office equipment as necessary to complete essential functions.
  • Performs other related duties as required.
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