Information Systems Installation Technician

Airport Authority of the City of Lincoln Nebraska•Lincoln, NE

5d•Onsite

About The Position

The Specialty Systems Installation Technician assists IT staff with technical support of desktop computers, applications, and related technology and assists employees in the use of such equipment. This role involves installing, configuring, and maintaining computer systems, software, network switches, cabling, telephony, and all supporting infrastructure. It also includes supporting the Lincoln Airport Security System, training employees on software and equipment, and troubleshooting functional problems. The position requires reliable and punctual attendance.

Requirements

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to analyze problems and to organize their parts into logical steps.
Ability to exhibit independent judgment and initiative in prevention and remediation of computer system and network system problems.
Ability to utilize technical manuals relating to operating system operations, software operations, hardware operations, and wiring.
Ability to communicate effectively both orally and in writing.
Thorough knowledge of standard practices, materials, tools, and equipment of the trade.
Considerable knowledge of the occupational hazards and safety precautions that must be taken.
Ability to work well independently and follow directions.
Ability to work effectively in an environment with frequent disruptions.
Ability to absorb information quickly.
Lift and/or move up to 40lbs., utilizing safe and proper lifting techniques and equipment.
Safely climb in and out of trucks, and up and down stairs and ladders.
Ability to sit, climb or balance, stoop, kneel, crouch, crawl, stand and walk.
Specific vision abilities required such as close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Endure various work environment factors including climatic temperature extremes such as cold, hot, wet, and /or humid conditions; and moving mechanical parts/equipment.
Adherence to standards established in the LAA Employee Handbook, Policy Directives, Airport Rules and Regulations, and Standard Operating Procedures, and all other established safety requirements applicable to the position.
Must be at least 18 years of age.
Possess, when hired, and maintain while employed, a valid State of Nebraska driver’s license and be insurable under normal rates.

Nice To Haves

Bachelor’s or Associate Degree in computer science or related field preferred.
An equivalent combination of education and experience will be considered.
One year of experience preferred.

Responsibilities

Install, configure, and assist in maintaining computer systems, software, network switches, cabling, telephony, and all supporting infrastructure.
Install, configure, and assist in supporting the Lincoln Airport Security System, including access control and security cameras.
Provide technical assistance to employees involved in the operation of computers and related equipment; train employees in the use of software, computers and other automated office equipment.
Troubleshoot functional problems and perform repairs as needed and install software, cabling, access control, telephony, security cameras, access points, and peripherals.
Attend work regularly at the designated place and time.
Perform other duties, tasks, and responsibilities as assigned.

Benefits

Health Insurance (80% of all plans paid for by the employer for all election levels, for example, employee-only and family coverage)
Dental Insurance (62% of all plans paid for by the employer for all election levels, for example, employee-only and family coverage)
Vision Insurance
Retirement Plan - 414 H with 9% matching contribution (employees are required to contribute 6% and are automatically enrolled)
Deferred Compensation Plan
Short-Term Disability Insurance (100% paid for by the employer)
Long-Term Disability Insurance (100% paid for by the employer)
Flexible Spending Account (Medical and Dependent Care)
Sick Leave (Accrue a total of 96 hours per year)
Vacation (Accrue a total of 80 hours during the first year)
10 Paid Holidays
16 Hours of Personal Leave
$1.25 Shift differential when working between the hours of 6:00 PM and 6:00 AM
Employee Assistance Program
Education Assistance
Wellness Program (Includes earning an additional 3% discount on health and dental insurance and $600 reimbursement on gym memberships or other qualifying wellness items)