Crime Data Clerk - Sheriff's Office - J01420 - 37000

Nueces County•Dubuque, IA

8d•$18

About The Position

The Crime Data Clerk handles the entry, confirmation, retrieval, and maintenance of criminal information in local, state, and national databases, and obtains and shares information through teletype equipment or computers. The position works under the general supervision of the Communications Supervisor, with work reviewed for accuracy and timeliness. The employee must be available for duty before, during, and after natural disasters and emergencies as directed by the supervisor. This is a 24-hour operation. Employees work rotating shifts, including weekends and holidays: 7 a.m.–3 p.m., 3 p.m.–11 p.m., or 11 p.m.–7 a.m. Depending on shift assignment, the employee may answer public telephone calls after 5 p.m. The employee may also assist with training new clerks. Applicants must pass a drug screening, criminal background check, and physical examination before employment.

Requirements

High school diploma or GED, plus at least one year of responsible clerical experience.
Type at least 25 words per minute.
Ability to read and interpret documents, write routine reports and correspondence, and speak effectively with groups of customers or organization employees.
Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to draw and interpret bar graphs.
Ability to solve practical problems and interpret written, oral, diagrammatic, or schedule-based instructions.
Ability to communicate effectively orally and in writing, work with the general public, speak clearly and concisely, handle multiple items at once, work in stressful situations, keep accurate records, and operate or learn to operate a computer.
Ability to meet the job’s physical demands, including prolonged sitting, extensive typing, and occasionally lifting or moving up to 25 pounds.
Ability to pass a drug screening, criminal background check, and physical examination before employment.
Within six months of employment, attend and pass a 16-hour Texas Department of Public Safety course on TCIC/NCIC requirements.
Within one year of employment, attend and pass a 24-hour DPS course on the overall TLETS network, and complete subsequent training to meet DPS recertification requirements every two years.
Complete a 12-hour TDD training course due to telephone use.
Any employee driving a vehicle on official business must have a driving record that meets standards set by the County and its insurance carrier.

Nice To Haves

Preferred experience includes telecommunications, data entry, responsible employment in a law-enforcement setting, or high-volume telephone communications servicing clients or customers, excluding telemarketing and sales.
Related business or technical school training may be substituted month for month for experience.
Training or experience in law-enforcement telecommunications is desirable.
For current Nueces County employees only, an equivalent combination of experience and training that provides the required knowledge, skills, and abilities may be considered.

Responsibilities

Enter and retrieve data using the TCIC/NCIC systems, the local Records Management System (RMS), and the Nueces County database.
Follow each system’s guidelines and prescribed forms when entering data and performing confirmations, using the appropriate screens or forms for each type of action and information.
Perform criminal history checks on individuals, including retrieving information for Sheriff’s Department employment background investigations and jail pretrial services.
Enter information into TCIC/NCIC for people with warrants issued in Nueces County, including completing the associated checks for driver’s licenses and criminal history.
Respond around the clock to warrant inquiries from law enforcement agencies throughout the United States, including requests requiring a response within 10 minutes.
Confirm warrants by checking their validity in the County database and retrieving the actual warrant from files.
Clear, modify, and update warrants in TCIC, NCIC, and RMS.
Send and receive administrative teletype messages with other law enforcement agencies, including inquiries about jail inmates and prisoner transport.
Enter warrants in the local RMS that are not eligible for TCIC/NCIC, including Class C and Capias Pro Fine warrants.
Validate warrants entered into TCIC/NCIC.
Enter, confirm, and validate stolen articles, missing persons, and runaways for the Sheriff and Constables; maintain files for stolen articles and missing persons.
Answer telephone calls from the public after 5 p.m., depending on shift assignment.
Assist in training new clerks when required.
Report for duty before, during, and after natural disasters and emergencies as directed by the supervisor.