Records Specialist, Sheriff's Office

Deschutes County Human Resources • Bend, OR

2d

About The Position

The Deschutes County Sheriff’s Office is hiring a full-time Records Specialist assigned to the Patrol Records Unit. The position provides specialized administrative and customer service support, including maintaining confidential records in compliance with state and federal requirements; preparing and processing documents, correspondence, payments, fees, and reports; entering and verifying database information; managing mail and phone communications; and assisting customers at the reception desk. The role serves internal staff and members of the public and requires sound judgment, attention to detail, discretion, and professional service in sometimes stressful situations involving confidential, sensitive law enforcement and legal information. The position may be assigned to Bend, La Pine, or Sisters, depending on Sheriff’s Office needs.

The Sheriff’s Office is a full-service agency overseeing the Adult Jail and providing Patrol, Criminal Investigations, Civil Process, and Search and Rescue operations. Deschutes County has more than 1,250 employees and serves the Central Oregon region.

Requirements

• Three years of progressively responsible administrative and customer service experience, or an equivalent combination of training, education, and experience providing the required skills and knowledge.
• Excellent customer service skills, including the ability to remain professional in stressful or confrontational situations.
• Proficiency using computers, databases, and standard office software.
• Ability to interpret and apply policies, procedures, statutes, rules, and regulations.
• Strong attention to detail and ability to accurately process high-volume records and legal documents.
• Sound judgment, discretion, and ability to maintain confidentiality.
• Ability to establish and maintain cooperative working relationships with the public, law-enforcement personnel, court personnel, and County staff.
• Possession of, or ability to obtain, a valid Oregon driver’s license within 30 days of hire.
• Dependable transportation and ability and willingness to drive throughout Deschutes County in sometimes adverse weather conditions.
• Pass pre-qualifying driving record review and criminal history background screening; a full background investigation and interview are required after a conditional offer.
• Provide an accurate driver’s license number and state of origin on the application.
• Be LEDS certified or able to become LEDS certified within 60 days of hire.

Nice To Haves

• Prior experience working in a law enforcement setting or law enforcement experience.
• Law Enforcement Data System (LEDS) certification or experience.

Responsibilities

• Create and maintain records in compliance with state and federal requirements.
• Establish and maintain effective working relationships with employees, agency staff, and citizens from varied racial, ethnic, and economic backgrounds.
• Provide information and assistance to internal and external customers.
• Prepare and process documents, correspondence, payments, fees, and reports.
• Enter and verify database information.
• Manage mail and phone communications.
• Assist customers at the reception desk.
• Drive throughout Deschutes County as required, including in sometimes adverse weather conditions.

Benefits

• Health plan at a stated monthly cost of $100 for employee-only coverage or $121 for employee-plus-dependents coverage.
• On-site clinic, pharmacy, and wellness and wellbeing services.
• Life insurance.
• Retirement through PERS.
• Generous paid time off.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed