Crew

AMC Theatres•Fitchburg, WI

12d•$10 - $11

About The Position

AMC Crew members help create a positive guest experience by welcoming guests, selling concessions, checking tickets, operating the register, and maintaining clean theatres. Crew members rotate among roles and receive cross-training to build skills and support theatre operations. The role involves working in a fast-paced environment, providing friendly service, and contributing to an inclusive atmosphere where guests and coworkers feel welcomed, valued, and respected. Crew members may work evenings, weekends, and occasional holidays. The position pays $10.00–$10.50 per hour; compensation may vary by market and may depend on factors such as skills, relevant experience, or geographic location.

Requirements

Must be at least 14 years of age.
No prior experience is necessary; training is provided.
Available to work evenings, weekends, and occasional holidays.
Reliable and punctual.
Willing to complete required training and certifications provided by AMC.
Friendly, outgoing personality and enjoyment of working with people.
Able to work in a fast-paced environment.
Interest in movies and passion for providing a great guest experience.
Frequently stand, walk, lift, twist, and bend, with or without reasonable accommodation.
Ability to lift up to 50 pounds and carry it up to 90 feet, or deposit it into a dumpster or trash compactor.

Responsibilities

Greet guests, listen to their concerns, and communicate clearly to create memorable experiences.
Use AMC’s point-of-sale system to process transactions accurately and efficiently.
Use suggestive selling, upselling, and merchandising techniques to enhance the guest experience and encourage loyalty card sign-ups.
Prepare food items safely and efficiently.
Keep theatres, lobbies, and restrooms clean and welcoming.
Follow instructions for the safe use of chemicals and cleaning materials.
Check tickets and direct guests to their auditoriums.
Help enforce the movie rating system respectfully and clearly.
Monitor auditoriums for picture and sound quality, lighting, audience behavior, and potential piracy.
Assist with opening and closing duties.
Support fellow crew members as needed.
Help create an inclusive environment where everyone feels welcomed, valued, and respected.
Follow AMC Wardrobe 101 Standards, including wearing black non-slip shoes, black pants, an AMC-provided shirt where applicable, and items required by local regulations.
Maintain a professional and positive demeanor.
Adhere to all company policies and procedures.