Crew Travel Coordinator

American Cruise Lines•Sandy, UT
•Onsite

About The Position

American Cruise Lines is seeking a highly organized and proactive Travel Coordinator to manage national travel logistics for shipboard staff across its expanding fleet. The role coordinates flights, hotel accommodations, ground transportation, and related arrangements for employees traveling to and from ships nationwide. It is a full-time, onsite position based in Sandy, Utah, requiring 40 hours per week and a split weekend shift consisting of one weekend day every other week. The successful candidate will support the company’s travel needs in a fast-paced environment and contribute to its values of Optimism, Commitment, Patriotism, and Merit.

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • Proven experience coordinating travel, including booking flights, hotels, and ground transportation.
  • Proficiency with Global Distribution Systems (GDS), preferably Sabre, including flight booking, ticketing, schedule changes, voids, and exchanges.
  • Strong internet research skills and familiarity with online travel booking platforms.
  • Strong organizational and communication skills, and the ability to work independently and solve problems efficiently.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Must be able to commute to the Sandy, Utah office.

Responsibilities

  • Coordinate travel arrangements for employees traveling to and from ships nationwide, including flights, hotels, and ground transportation.
  • Manage daily travel logistics, including booking and confirming reservations, issuing tickets, and providing detailed itineraries.
  • Communicate with staff about travel needs and promptly resolve issues.
  • Troubleshoot unexpected travel disruptions, delays, and emergencies to minimize schedule impacts.
  • Collaborate with internal teams to optimize travel plans and maintain up-to-date information.
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