Crew Travel Coordinator

American Cruise Lines•Sandy, UT
•Onsite

About The Position

American Cruise Lines is seeking a highly organized and proactive Travel Coordinator to manage national travel logistics for shipboard staff across its expanding fleet. The role coordinates flights, hotel accommodations, ground transportation, and other travel needs, and handles booking, reservation confirmation, ticketing, and itinerary preparation. The coordinator communicates with staff, troubleshoots travel disruptions and emergencies, and collaborates with internal teams to optimize travel plans. This is a full-time, onsite position based in Sandy, Utah, scheduled for 40 hours per week and including a split weekend shift, with one weekend day worked every other week. The role requires commuting to the Sandy office.

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • Proven experience coordinating travel, including booking flights, hotels, and ground transportation.
  • Proficiency with Global Distribution Systems (GDS), preferably Sabre, including flight booking, ticketing, schedule changes, voids, and exchanges.
  • Strong internet research skills and familiarity with online travel booking platforms.
  • Exceptional organizational and communication skills.
  • Ability to work independently and solve problems efficiently.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Ability to commute to the Sandy, Utah office.

Responsibilities

  • Coordinate travel for employees traveling to and from ships nationwide, including flights, hotel accommodations, and ground transportation.
  • Manage day-to-day travel logistics, including booking and confirming reservations, issuing tickets, and providing detailed itineraries.
  • Communicate with staff to address travel needs and resolve issues promptly.
  • Troubleshoot unexpected travel disruptions, delays, and emergencies to minimize their impact on schedules.
  • Collaborate with internal teams to optimize travel plans and maintain up-to-date information.
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