Crew Member

Quality Brand Group•Waxahachie, TX

22d

About The Position

Crew Members deliver great, friendly guest experiences by preparing products according to operational and quality standards and serving them with enthusiasm in a clean, fast-paced environment. They work as part of a team to meet guests’ needs and encourage them to return. The role is with Quality Brand Group LLC, a multi-store Dunkin’ franchisee operating locations in Arizona, Colorado, Florida, Nevada, and Texas. The position may provide part-time work while an individual attends school or pursues another career, or serve as a development pathway to restaurant management. Team members are trained and empowered to contribute to a respectful, friendly, and energetic workplace.

Requirements

Basic computer skills; some training is conducted online.
Basic math skills sufficient to count money and make change.
Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
Ability to lift 30 to 50 pounds.
Ability to perform motions involving pushing, pulling, stretching, and continuous bilateral use of fingers and wrists.

Responsibilities

Arrive on time and ready to work at the start of each scheduled shift.
Treat team members and guests with respect and dignity.
Follow the store’s communication guidelines.
Respond positively to coaching and feedback and show enthusiasm for learning.
Take accountability for assigned shift responsibilities.
Learn and become capable of performing multiple tasks.
Prioritize guests and ensure they are satisfied with their experience before leaving the restaurant.
Respond to guest needs and resolve problems with urgency.
Follow Brand and Quality Brand Group LLC standards and systems to prepare and serve quality food and beverages, as taught during training.
Follow safety, food safety, and sanitation guidelines, including applicable laws.
Maintain a clean and orderly work environment, including stocking, removing trash and cardboard, and thoroughly cleaning guest areas and restrooms as directed.
Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.