Crew Member

Jersey Mike's Subs•Mechanicsville, VA
•Onsite

About The Position

Jersey Mike’s Subs in Bon Air is hiring a Crew Member to provide friendly customer service and help keep restaurant operations running smoothly in a fast-paced environment. No prior experience is necessary. Team members use the POS system, handle cash and food, assist with food preparation, and maintain a clean workspace. They are expected to learn and adapt to different roles and follow company policies and procedures. The role includes participation in two Training Center programs, typically Wednesday and Thursday evenings from 5:30 p.m. to 8:30 p.m., at the training facility located in the back of the Jersey Mike’s at 11413 Midlothian Turnpike. Compensation is listed as $15–$20 per hour total, including a $13 per hour base rate plus tips. Base pay depends on the position applied for and the applicant’s experience and qualifications; the stated minimum for entry-level applicants with no experience or qualifications is $15 per hour. Benefits and additional compensation details are described in the posting.

Requirements

  • Must be at least 16 years old due to equipment age restrictions.
  • Demonstrate excellent menu and product knowledge.
  • Show a desire to improve and develop skills.
  • Communicate effectively with guests and employees and bring a positive personality.
  • Be able to meet schedule requirements and perform reliably.
  • Stand for long periods on hard surfaces.
  • Frequently bend and stoop.
  • Frequently lift 20 pounds and occasionally lift up to 50 pounds.
  • If 18 or older, perform frequent repetitive shoulder and elbow movements to operate the slicer.

Responsibilities

  • Greet and assist guests in a friendly manner and provide exceptional customer service.
  • Operate the POS system and cash register accurately for transactions.
  • Handle food carefully and follow proper food-handling procedures.
  • Maintain restaurant cleanliness and sanitation standards.
  • Assist with basic food preparation as needed.
  • Follow company policies and procedures to support smooth operations.
  • Learn and adapt to different roles within the restaurant.
  • Participate in both Training Center programs, typically Wednesday and Thursday from 5:30 p.m. to 8:30 p.m.

Benefits

  • Free regular-size sandwich and free drink refills each shift.
  • Health, vision, and dental insurance benefit packages available.
  • Paid training at the company’s Training Facility.
  • Restaurant closed on Easter, Thanksgiving, and Christmas.
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