Crew Member (Pizza Maker & Expeditors) -4379

Domino's Franchise•Lorton, VA

12d

About The Position

The Crew Member prepares pizzas and other menu items, follows food-safety and presentation procedures, and supports order fulfillment by bagging and tagging orders and running food to customers’ cars or delivery drivers. The role also greets customers in person and by phone, takes and processes orders, explains menu items and specials, and provides friendly, professional service that encourages repeat business. Crew Members use point-of-sale systems, handle cash and credit transactions, maintain clean and stocked work areas, and communicate with coworkers and management. They follow company policies and quality standards, support teammates, cross-train, help solve problems, and perform other duties as assigned. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

Must be at least 16 years old.
Ability to pass applicable company background checks.
Excellent written and verbal communication skills for interactions with management and customers and for taking and processing orders.
Ability to multitask and function in a dynamic, fast-paced environment.
Ability to adjust to changing priorities.
Ability to enter orders using a computer keyboard or touchscreen and take orders over the counter or by phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.

Responsibilities

Prepare pizzas and other menu items, including measuring ingredients and following safe food preparation, assembly, and presentation procedures.
Bag and tag orders and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone and take orders professionally and promptly.
Provide customer service, explain menu items and specials, and suggest additional products.
Use point-of-sale computer systems for order taking.
Communicate clearly and positively with management and team members.
Handle cash and credit transactions accurately and make correct monetary change.
Build customer loyalty through friendly interactions and appreciation.
Resolve customer complaints promptly and professionally.
Clean, stock, and restock work stations and display cases; maintain an organized work area.
Transfer supplies and tools between storage and work areas; pack, weigh, and label products as required.
Inform a supervisor about food shortages.
Follow quality standards, company principles, guidelines, and policies.
Promote company policies and represent Team Washington.
Maintain appropriate attendance and provide or receive feedback and constructive criticism.
Serve as a resource for coworkers and cross-train to learn how the role interacts with other departments.
Work with management to solve problems and provide suggestions as needed.
Maintain confidentiality and good communication with coworkers.
Perform other duties as assigned.