Crew Member

MOMIJI Liberty LLC•Salem, OR

25d•Onsite

About The Position

Momiji is a family-owned, fast-growing restaurant brand that serves traditional and creative sushi in a clean, safe, and welcoming environment. Crew Members prepare ingredients and dishes, follow recipes, garnish food, take customer orders, and deliver food. Responsibilities may be weighted toward particular duties depending on the station assigned. Crew Members may work across server, takeout, preparation, delivery, and cook stations. Server-station work includes greeting and seating customers, explaining menu items, making recommendations, taking and relaying orders, communicating allergies and special instructions to kitchen staff, following OLCC guidelines for alcohol service, answering phones, processing payments, packing takeout orders, and providing attentive customer service. Crew Members also address customer service concerns and complete cleaning, sanitation, and side-preparation tasks. Cook-station work includes preparing food safely and according to recipes, specifications, and requests; preparing and handling ingredients; cooking and garnishing dishes; completing prep lists; labeling, dating, and stocking ingredients; maintaining sanitation standards; washing dishes and cookware; and cleaning the kitchen. Crew Members communicate supply or equipment issues to the Head Sushi Chef, assist the sushi chef as needed, and perform other assigned duties. The position requires continual standing and walking throughout the shift, lifting and carrying items weighing up to 50 pounds, balancing and serving from trays, bending, stooping, reaching, and manual dexterity for food preparation. The kitchen environment includes exposure to extreme heat, steam, and cold. The position is not eligible for telework, a flexible schedule, or additional holidays.

Requirements

Excellent customer service skills and the ability to set a positive tone for customers and staff.
Ability to multitask and work at a consistent tempo in a fast-paced environment.
A cheerful outlook.
Good understanding of the menu.
Dependability and a good attendance record.
Ability to work in a team environment and communicate effectively.
Ability to follow health and safety policies and procedures.
Ability to operate a POS system and other in-store electronics, such as an iPad.
Understanding of menu items and cooking methods, including use of knives, a stove, fryer, steamer, and oven.
Valid driver’s license and ability to operate a company vehicle if needed.
Ability to function in the primary server, secondary server, server help, takeout, prep/delivery, tempura, primary cook, and secondary cook stations.
Ability to stand and walk continually throughout the entire shift.
Ability to lift, carry, deliver, and serve from trays weighing up to 50 pounds; balance a serving tray with one hand while distributing food with the other; and bend, stoop, and reach while carrying items up to 50 pounds.
Manual dexterity to cut and chop foods and perform related tasks.
Ability to work with exposure to extreme heat, steam, and cold in a kitchen environment.

Responsibilities

Greet and seat customers, answer menu questions, make recommendations, take orders, and accurately relay them to kitchen staff.
Communicate customers’ food allergies and special instructions to kitchen staff.
Follow OLCC guidelines for alcohol orders and service.
Answer phones and take orders.
Ensure orders are filled quickly and accurately and that food is high quality.
Provide attentive service, including refilling drinks, checking on guest needs, and updating customers on order status.
Address customer service issues promptly and refer them to the appropriate person when necessary.
Process customer payments using a POS system, pack takeout orders, and ring out customers.
Complete side preparation such as cutting cucumbers, refilling condiments, and washing dishes.
Prepare food safely and according to recipes, specifications, and requests.
Parboil food, reduce sauces, and begin preparation steps for dishes as needed.
Check that ingredients and finished products are fresh and complete.
Measure, weigh, and mix ingredients; bake, grill, steam, boil, fry, and chop food.
Present and garnish finished dishes.
Maintain a clean and safe work environment and follow food-safety and sanitation standards and procedures.
Help stock, order, and purchase ingredients; communicate supply needs to the Head Sushi Chef and help minimize spoilage and waste.
Communicate issues with kitchen equipment, utensils, or operating supplies to the Head Sushi Chef.
Handle and store ingredients appropriately; complete prep lists; label, date, and stock ingredients in the proper areas.
Wash, chop, and sort fruits and vegetables; wash dishes, utensils, and cookware; take out trash; and sanitize the kitchen.
Operate the fryer according to safety and sanitation procedures.
Assist the sushi chef as needed, clean the restaurant and dishes as needed, and perform other duties as assigned.