Crew Member

Krystal Restaurants•Goodlettsville, TN

About The Position

The Crew Member demonstrates Krystal’s Core Values while preparing quality food in a clean, safe, and efficient manner to help guests have an enjoyable experience. The role includes preparing and packaging food according to approved procedures, providing welcoming customer service, following cash-handling and security procedures, working cooperatively with teammates and management, and keeping food-preparation areas, equipment, guest areas, storage areas, restrooms, parking lot, and building exterior clean. The listed duties describe the general nature of the work and are not exhaustive.

Requirements

  • Must be at least 16 years of age.
  • Must be able to perform the essential functions of the position.
  • Work well with other team members to achieve goals.
  • Recognize customers as the primary focus and act accordingly, setting a high standard for exceeding customer expectations.
  • Take personal responsibility for work quality and timeliness and achieve results.
  • Use effective and appropriate methods of interacting with others.

Responsibilities

  • Prepare food products according to approved Krystal procedures.
  • Adhere to approved Krystal food holding times and temperatures.
  • Pack food products in approved Krystal containers, lids, and bags.
  • Provide hospitality by wearing the proper complete uniform, maintaining eye contact, and offering a welcoming smile and tone of voice.
  • Follow approved Krystal cash-handling and security procedures.
  • Work well with teammates and accept coaching from the management team.
  • Communicate positively with customers, teammates, and managers.
  • Keep food-preparation areas, equipment, and utensils clean and sanitary.
  • Follow Krystal specifications for sanitary food-handling procedures.
  • Keep the lobby, front counter, drive-thru, kitchen, storage areas, and restrooms neat and clean throughout the day.
  • Keep the parking lot and building exterior clean and free of litter.
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