Crew Member

Quality Brand Group•Coppell, TX

22d

About The Position

Crew Members at Quality Brand Group LLC, a multi-store Dunkin’ franchisee, deliver friendly guest experiences by preparing products to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. They work as part of a team to meet guests’ needs and encourage them to return. The role may be part-time while pursuing school or another career, or may provide a pathway to restaurant management, depending on the individual’s goals and commitment. The company describes its stores as friendly, respectful, fun, and passionate workplaces that support personal growth.

Requirements

Basic computer skills; some training is conducted online.
Basic math skills for counting money and making change.
Physical and mental ability to learn to operate standard restaurant equipment; minimum age requirements may apply.
Ability to lift 30 to 50 pounds.
Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

Arrive on time and ready to work at the start of each scheduled shift.
Treat team members and guests with respect and dignity, and follow the store’s communication guidelines.
Respond positively to coaching and feedback, show enthusiasm for learning, and take accountability for assigned shift responsibilities.
Learn and become capable of performing multiple tasks.
Prioritize guests and work to ensure they are satisfied with their experience before leaving the restaurant.
Respond to guest needs and resolve problems promptly.
Follow Brand and Quality Brand Group LLC standards and systems, preparing and serving quality food and beverages as taught during training.
Follow safety, food safety, and sanitation guidelines, including applicable laws.
Maintain a clean and orderly work environment by stocking, removing trash and cardboard, and thoroughly cleaning guest areas and restrooms as directed.
Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.