Crew Member

THE MELT•Monterey Park, CA

97d•$17 - $18•Onsite

About The Position

The Melt is opening a new restaurant in Monterey Park and is looking for enthusiastic Crew Members. This role is crucial in delivering an "I Love It Here" experience to every guest. Responsibilities include guest engagement, ensuring product excellence, maintaining restaurant cleanliness and food safety, and demonstrating positive personal conduct. Prior food service experience is a plus, but not required.

Requirements

Must be happy and at least 16 years old to apply.
Must have strong interpersonal skills, a positive attitude, and the ability to learn quickly.
Must be available to work flexible hours including peak sales times, opening shifts, closing shifts, and weekends.
Must be able to work under pressure and multi-task in a fast-paced environment.
Must be able to read and communicate in English.
Must be able to lift between 25-50 lbs.

Nice To Haves

Prior experience in a restaurant, deli, café, fast food, coffee, retail, or customer service environment.

Responsibilities

Welcome every guest with a smile.
Deliver fast, friendly, and accurate service to all guests.
Answer guest questions related to the menu and perform suggestive selling.
Be knowledgeable about guest programs and technology (Thanx, Kiosk, Online Ordering).
Have full knowledge of the menu and ingredients.
Ensure order accuracy upon guest delivery.
Monitor ticket times to ensure food is delivered within speed of service guidelines.
Follow recipes accurately during food preparation and assembly of menu items.
Follow all Melt policies related to uniform, grooming, and personal hygiene.
Follow all food safety and sanitation requirements and practices.
Ensure guest areas (dining room, restrooms) are clean and well-stocked.
Ensure your station (FOH or BOH) is clean and well-stocked.
Follow all Crew policies and procedures.
Promote teamwork to achieve restaurant goals.
Attend and be punctual to all scheduled shifts.
Communicate with fellow crew members courteously and respectfully.
Follow all safety policies and procedures to eliminate risk of injury/illness.