Crew Member
About The Position
As a team member at Jersey Mike's, you will help deliver outstanding customer service and ensure smooth operations in a fast-paced restaurant. You will use POS operation, cash handling, and food-service skills to assist customers and maintain a clean workspace. No prior experience is required; enthusiasm for serving others and willingness to learn are important to success. The position includes paid training at the company's Training Facility and participation in two Training Center programs, typically Wednesday and Thursday evenings from 5:30 p.m. to 8:30 p.m. The Training Center is in the back of the Jersey Mike's at 11413 Midlothian Turnpike. Compensation is listed as $15–$20 per hour total, including $13 per hour base pay plus tips. Base pay depends on the position applied for and experience or qualifications; the minimum for entry-level applicants with no experience or qualifications is $15 per hour. Employees receive a free regular-size sandwich and free drink refills each shift. Health, vision, and dental insurance benefit packages are available. The restaurant is closed on Easter, Thanksgiving, and Christmas.
Requirements
- Must be at least 16 years old due to equipment age restrictions.
- Ability to communicate effectively with guests and employees.
- Ability to meet schedule requirements and be reliable.
- Ability to stand for long periods on hard surfaces.
- Ability to bend and stoop frequently.
- Ability to lift 20 pounds frequently and up to 50 pounds occasionally.
Nice To Haves
- Excellent menu and product knowledge.
- Desire to improve personal skills and abilities.
- An enthusiastic, personable manner.
Responsibilities
- Greet and assist guests in a friendly manner and provide exceptional customer service.
- Operate the POS system and cash register accurately for transactions.
- Handle food carefully and follow proper food-handling procedures.
- Maintain restaurant cleanliness and sanitation standards.
- Assist with basic food-preparation tasks as needed.
- Follow company policies and procedures to support smooth operations.
- Learn and adapt to different roles within the restaurant.
- Participate in both Training Center programs, typically Wednesday and Thursday evenings from 5:30 p.m. to 8:30 p.m.
Benefits
- Compensation of $15–$20 per hour total, including base pay and tips.
- Free regular-size sandwich and free drink refills each shift.
- Health, vision, and dental insurance benefit packages available.
- Paid training at the company's Training Facility.
- Restaurant closed on Easter, Thanksgiving, and Christmas.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
