Crew Member

Quality Brand Group • Kingman, AZ

2d

About The Position

Crew Members at Quality Brand Group LLC, a Dunkin’ franchisee, deliver friendly guest experiences by preparing products to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. They work as part of a team to meet guests’ needs and encourage them to return. The role may suit someone seeking part-time work while attending school or pursuing another career, or may provide a development pathway toward restaurant management, depending on the team member’s goals and commitment. Quality Brand Group describes its stores as friendly, respectful, fun, and growth-oriented workplaces.

Requirements

• Basic computer skills; some training is conducted online.
• Basic math skills to count money and make change.
• Ability to learn to operate standard restaurant equipment.
• Ability to lift 30 to 50 pounds.
• Ability to perform movements involving pushing, pulling, stretching, and continuous bilateral use of fingers and wrists.
• Minimum age requirements may apply.

Responsibilities

• Arrive on time and ready to work at the start of the scheduled shift.
• Treat team members and guests with respect and dignity.
• Follow the store’s communication guidelines.
• Respond positively to coaching and feedback and demonstrate a willingness to learn.
• Take accountability for assigned shift responsibilities.
• Learn and perform multiple tasks.
• Prioritize guests and ensure they are satisfied with their experience before leaving.
• Respond to guest needs and resolve problems with urgency.
• Follow brand and Quality Brand Group standards and systems when preparing and serving food and beverages.
• Follow safety, food safety, and sanitation guidelines and applicable laws.
• Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
• Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed