Crew Member - FOH - Kitchen 44 - Newcastle Casino

Traditions Hospitality Group•Newcastle, OK
•$13 - $15•Onsite

About The Position

Traditions Hospitality Group is hiring a Front of House Crew Member for Kitchen 44 Cafe in Newcastle, Oklahoma. The role focuses on providing excellent customer service and ensuring a positive dining experience. Crew members greet and assist guests, process orders and payments, support food preparation and takeout packaging, maintain the dining area, and coordinate with kitchen staff. The position is part-time, with a listed pay range of $13.00–$15.00 per hour and any shift. The schedule must accommodate evenings, weekends, and holidays. The role involves standing and walking for extended periods, lifting and carrying food and beverage trays, and working in a fast-paced setting with frequent guest and team interaction and moderate to high noise levels. The employer offers training, mentorship, and opportunities for professional growth.

Requirements

  • Must be at least 18 years old.
  • Must be able to pass a background check.
  • Must be able to obtain a gaming license, if applicable.
  • Strong interpersonal and communication skills.
  • Ability to work efficiently in a fast-paced environment.
  • Positive attitude and willingness to learn.
  • Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

  • Previous experience in a customer service or food service role is preferred, but not required.

Responsibilities

  • Greet guests warmly and provide excellent customer service throughout their dining experience.
  • Accurately and efficiently take orders using the POS system.
  • Handle cash transactions and ensure payment accuracy.
  • Assist with food preparation, including assembling orders and packaging takeout items.
  • Keep the dining area clean and organized by wiping tables, sweeping floors, and restocking supplies.
  • Communicate with kitchen staff to support timely and accurate order fulfillment.
  • Handle guest inquiries, complaints, and feedback professionally and promptly.
  • Follow food safety and sanitation standards.
  • Work collaboratively with team members to support a positive work environment.

Benefits

  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance and life insurance
  • Disability insurance
  • Teladoc for part-time employees
  • Employee assistance program
  • Paid time off
  • Employee appreciation and recognition programs
  • Anniversary and birthday programs
  • Award Co.
  • Daily Pay
  • Training, mentorship, and opportunities for professional growth
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