Crew Member

Manna Hospitality Group•Tampa, FL

99d•$15 - $17•Onsite

About The Position

As a Crew Member at Wendy’s, you help create a welcoming, fast, and enjoyable guest experience. Depending on your duties, you may prepare food in the kitchen or interact with customers in the dining area. You are expected to provide high-quality service and food in accordance with Wendy’s standards. Duties include customer service and order processing, food preparation, cash handling, teamwork, maintaining cleanliness and safety, assisting with inventory and stocking, opening and closing tasks, and participating in training. Specific duties and requirements may vary by location or role.

Requirements

Must be at least 16 years of age or comply with state-specific labor laws.
Prior food service or customer service experience is a plus but is not required.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and remain calm under pressure.
Dependable and punctual.
Able to stand for extended periods (4–8+ hours) with periodic breaks; perform repetitive hand and arm motions; bend, stoop, squat, stretch, twist, and reach above eye level; walk stairs and use a step ladder as needed; and move quickly and efficiently around the kitchen.
Able to lift and carry up to 50 pounds regularly. For heavier loads, employees must use appropriate lifting equipment or seek assistance from another person.
Comply with food safety and sanitation regulations.

Nice To Haves

Prior food service or customer service experience.

Responsibilities

Greet customers warmly and enthusiastically; help with menu options, take accurate orders, and ensure orders are processed correctly.
Respond to customer questions and resolve issues promptly and positively.
Keep dining areas clean, organized, and presentable.
Prepare food to Wendy’s standards and ensure food quality, portioning, and presentation meet company requirements.
Follow food safety, sanitation, food handling, and storage procedures.
Operate kitchen equipment safely and efficiently.
Handle cash transactions and process credit and debit payments accurately; provide change and receipts promptly.
Keep the cash register area clean and organized.
Work with team members and supervisors to support efficient restaurant operations and a positive work environment.
Assist with inventory management and stocking as needed.
Maintain cleanliness in kitchen, dining, and restroom areas and comply with local health and safety regulations.
Assist with opening and closing duties as required.
Participate in training programs to develop skills and improve performance.
Perform other tasks assigned by the restaurant manager or supervisor.