Crew Member (Magic Valley Cinema 13)

Cinema West Twin Falls, LLC•Twin Falls, ID

145d•Onsite

About The Position

Crew Members at Magic Valley Cinema create a welcoming environment and provide friendly, helpful service to customers. Depending on assignment, crew members may work as box office cashiers selling tickets and explaining reserved seating, show times, and theater locations; in concessions or the kitchen suggesting concessions, preparing food and drinks, and processing sales; or as ushers cleaning theaters, sweeping aisles, wiping tables, picking up trash, and restocking and tidying facilities. Staff are trained in multiple functions whenever possible to support customer service. This is a part-time variable, non-exempt position paying $12.00 per hour. The position reports to the Theater General Manager. Work takes place in a movie theater that may have limited lighting and guests coming and going. The pace can be fast, and the work is active and requires standing, walking, and other physical activity throughout the day. Schedules vary according to theater business needs and include evenings, weekends, holidays, and alternate shifts.

Requirements

Must be at least 16 years of age.
Must be at least 21 years of age to serve alcohol.
Must complete a Safe Alcohol Service training program and meet the age requirement for alcohol service, as well as obtain Food Handler's certification.
Be available to work theater hours, including evenings, weekends, and holidays; schedules may also include alternate shifts and vary with business needs.
Maintain regular and consistent attendance.
Communicate with people of all ages, genders, and personalities, and effectively and regularly converse in and comprehend English.
Stand for extended periods and move quickly during sales rushes before movie showings.
Occasionally lift and clean popcorn kettles, warmers, butter machines, hot dog equipment, and other food preparation and drink equipment.
Have strong verbal and interpersonal skills.
Have accurate cash-handling and math skills.
High school diploma or GED, or currently enrolled.

Nice To Haves

Previous retail or customer service experience.

Responsibilities

Greet customers in a welcoming manner.
Provide excellent customer service.
Perform assigned duties in concessions, the box office, and ushering.
Handle payment transactions and make change.
Monitor for safety or security issues, such as trip hazards, lighting problems, or suspicious persons.
As a box office cashier, sell tickets and communicate reserved seating, show times, and theater locations.
As concessions or kitchen staff, suggest concession offerings, prepare food and drinks, and ring up sales.
As an usher, clean theaters after showings, sweep aisles, wipe tables, pick up trash, and restock and tidy facilities.
Perform other duties as assigned.