Crew Member (Civic Plaza 12 Cinema) SEASONAL HIRE
About The Position
Crew members at Civic Plaza Cinema create a welcoming and enjoyable experience for guests. They work across concessions, the box office, and ushering, and may be trained in all functions to better serve customers. Duties vary by area: box office greeters welcome guests, sell tickets, explain reserved seating, provide showtime information, direct guests to theaters, and process ticket transactions. Concessions and kitchen staff recommend snacks and beverages, prepare food and drinks, operate registers, process payments and make change, and safely operate cooking, warming, and popcorn equipment. Ushers clean auditoriums after showings, sweep aisles, wipe surfaces, collect trash, maintain restrooms and common areas, and restock supplies. This is a part-time, seasonal, non-exempt position paying $16.90 per hour. The work takes place in a movie theater, sometimes in limited lighting, with guests coming and going. The pace can be fast, and the role requires maintaining a welcoming manner while serving guests. Schedules vary according to theater business needs and include evenings, weekends, holidays, and alternate shifts.
Requirements
- Must be at least 18 years of age.
- Must be at least 21 years of age to serve alcohol.
- Must complete a Safe Alcohol Service training program and meet the age requirement for alcohol service, as well as hold Food Handler's certification.
- High school diploma or GED, or currently enrolled.
- Available to work theater hours, including evenings, weekends, and holidays, and varying schedules or alternate shifts based on business needs.
- Regular and consistent attendance.
- Ability to communicate with people of all ages, genders, and personalities, and to regularly converse in and comprehend English effectively.
- Ability to stand for extended periods and move quickly during sales rushes before movie showings.
- Ability to occasionally lift and clean popcorn kettles, warmers, butter machines, hot dog equipment, and other food-preparation and drink equipment.
- Strong verbal and interpersonal skills.
- Accurate cash-handling and math skills.
- Verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
Nice To Haves
- Previous retail or customer service experience is preferred.
Responsibilities
- Greet customers in a welcoming manner and provide excellent customer service.
- Perform assigned duties in concessions, the box office, and ushering.
- Sell tickets, explain reserved seating, provide showtime information, direct guests to theaters, and process ticket transactions.
- Recommend snacks and beverages; prepare food and drinks; operate registers; process payments and make change.
- Safely operate cooking, warming, popcorn, and other food and drink equipment.
- Clean auditoriums after showings, sweep aisles, wipe surfaces, pick up trash, maintain restrooms and common areas, and restock supplies.
- Watch for safety or security issues, such as trip hazards, lighting concerns, or suspicious persons.
- Perform other duties as assigned.
Benefits
- Free movies for the employee and their family
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
