Crew Member

THE MELT•Torrance, CA

16d•$17 - $19•Onsite

About The Position

The Crew Member’s main responsibility is to deliver an “I Love It Here” experience to every guest. The role includes guest engagement, preparing and serving menu items accurately and efficiently, maintaining restaurant cleanliness and food safety, and contributing to a respectful, collaborative team. The position is located at Del Amo in Torrance, California, and reports to the General Manager.

Requirements

Must be at least 16 years old.
Strong interpersonal skills, a positive attitude, and the ability to learn quickly.
Must be available for flexible hours, including peak sales times, opening shifts, closing shifts, and weekends.
Must be able to work under pressure and multitask in a fast-paced environment.
Must be able to read and communicate in English.
Must be able to lift between 25 and 50 lbs.

Nice To Haves

Prior experience in a restaurant, deli, café, fast food, coffee, retail, or customer service is helpful but not required.

Responsibilities

Welcome every guest with a smile and provide fast, friendly, accurate service.
Answer guest questions about the menu and suggest items to help guests place their orders.
Know and use guest programs and ordering technology, including Thanx, Kiosk, and Online Ordering.
Maintain knowledge of the menu and ingredient profiles for all Melt menu items.
Ensure orders are accurate when delivered to guests.
Monitor ticket times to meet THE MELT’s speed-of-service guidelines.
Follow recipes accurately when preparing food and building sandwiches, salads, soups, sides, and shakes.
Follow uniform, grooming, personal hygiene, food safety, and sanitation policies and practices.
Keep guest areas, including the dining room and restrooms, clean and well stocked.
Keep the assigned front-of-house or back-of-house station clean and well stocked.
Follow crew policies, procedures, and safety practices to reduce the risk of injury or illness to crew and guests.
Promote teamwork to achieve restaurant goals.
Attend scheduled shifts punctually and communicate courteously and respectfully with fellow crew members.