Crew Member

Wendy's•Wentzville, MO

19d•Onsite

About The Position

As a Crew Member at Wendy’s, you will help create a welcoming, fast, and enjoyable experience for guests by preparing food, serving customers, and supporting restaurant operations. You may work in the kitchen or interact with customers in the dining area. The role includes customer service, food preparation, cash handling, teamwork, maintaining health and safety standards, and assisting with opening and closing duties. Duties and requirements may vary by location or role. This position offers closing shifts, typically from 5 p.m. to midnight or 1 a.m. Scheduling is flexible and may include nights, weekends, and holidays. The work takes place in a loud, fast-paced environment across indoor and outdoor settings, with varying temperatures, including hot kitchen areas and cold storage. Employees may encounter heat, noise, cleaning chemicals, hot surfaces, sharp objects, and wet floors. Proper PPE and training are provided for safety and temperature-sensitive tasks.

Requirements

Must be at least 16 years old, or meet applicable state-specific labor laws.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and remain calm under pressure.
Dependable and punctual.
Ability to stand for extended periods of 4–8 or more hours, with periodic breaks.
Ability to perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
Ability to bend, stoop, squat, stretch, twist, and reach above eye level frequently.
Ability to walk up and down stairs and use a step ladder as needed.
Ability to lift and carry up to 50 pounds regularly; use appropriate lifting equipment or assistance from another person for heavier loads.
Ability to move around the kitchen quickly and efficiently.
Comply with food safety and sanitation regulations.
Use safe practices around temperature fluctuations and hazards such as hot surfaces, sharp objects, and wet floors.

Nice To Haves

Prior food service or customer service experience is a plus, but not required.

Responsibilities

Greet customers warmly, help with menu options, take accurate orders, and ensure orders are processed correctly.
Respond to customer inquiries and resolve issues promptly and positively.
Keep the dining area clean, organized, and presentable.
Prepare food according to Wendy’s standards, ensuring accuracy, quality, proper portions, and presentation.
Follow food safety, food handling, storage, sanitation, and health and safety requirements.
Operate kitchen equipment safely and efficiently.
Handle cash transactions and credit/debit payments accurately, and provide change and receipts.
Keep the cash register area clean and organized.
Collaborate with team members and supervisors to support efficient restaurant operations and a positive work environment.
Assist with inventory management and stocking as needed.
Maintain cleanliness in kitchen, dining, and restroom areas.
Assist with opening and closing duties as required.
Participate in training programs to develop skills and improve performance.
Perform other tasks assigned by the restaurant manager or supervisor.
Adapt to indoor and outdoor tasks, which may include curbside delivery, trash maintenance, and maintaining a clean exterior.