Crew Member

Jersey Mike's Subs•Colonial Heights, VA

19d

About The Position

As a team member at Jersey Mike's, you will help deliver outstanding customer service and support smooth operations in a fast-paced restaurant. You will assist guests, process transactions, handle food safely, maintain a clean workspace, and help with basic food preparation. No prior experience is required; enthusiasm for serving others and willingness to learn are important to success. The role also involves learning and adapting to different restaurant roles and participating in two Training Center programs, typically Wednesday and Thursday evenings from 5:30 p.m. to 8:30 p.m. The Training Center is in the back of the Jersey Mike's at 11413 Midlothian Turnpike. Compensation is listed as $15–$20 per hour total, including a $13-per-hour base pay plus tips. Base pay depends on the position applied for and the candidate's experience and qualifications; the stated minimum for entry-level candidates with no experience or qualifications is $15 per hour. Benefits and perks include a free regular-size sandwich and free drink refills each shift, health, vision, and dental insurance benefit packages, and paid training at the company's Training Facility. The restaurant is closed on Easter, Thanksgiving, and Christmas.

Requirements

Must be at least 16 years old due to equipment age restrictions.
Ability to communicate effectively with guests and employees.
Ability to meet schedule requirements and perform reliably.
Capability to stand for long periods on hard surfaces.
Frequent bending, stooping, and lifting.
Ability to lift 20 pounds frequently and up to 50 pounds occasionally.
Frequent repetitive shoulder and elbow motion to operate the slicer, for employees age 18 and older.

Nice To Haves

Excellent menu and product knowledge.
Desire to improve oneself and develop skills.
An awesome personality.

Responsibilities

Greet and assist guests in a friendly manner, providing exceptional customer service.
Operate the POS system and cash register accurately for transactions.
Handle food carefully and follow proper food-handling procedures.
Maintain restaurant cleanliness and sanitation standards.
Assist with basic food preparation as needed.
Follow company policies and procedures to support smooth operations.
Learn and adapt to different roles within the restaurant.
Participate in both Training Center programs, typically Wednesday and Thursday evenings from 5:30 p.m. to 8:30 p.m.