Crew Member

26015 Jersey Mike's Morgantown•Morgantown, WV
•Onsite

About The Position

JERSEY MIKE’S SUBS IS NOW HIRING CREW MEMBERS AND SHIFT LEADERS! We are looking to immediately hire part-time and full-time team members who are ready to deliver a one-of-a-kind customer service experience. Become part of Jersey Mike’s vibrant organization! If you like to have fun, work with a great team, and make a positive impact on others, Jersey Mike’s may be the place for you. We will teach you our business model, operational standards, and culture. Come smile, make great subs, and love what you do! Crew Members and Shift Leaders help create an exceptional experience for every customer who enters the store. Team members provide friendly customer service, prepare high-quality food, maintain a clean and welcoming restaurant, and work closely with customers and coworkers throughout each shift. Shift Leaders also help guide the team during assigned shifts and support the General Manager with the execution of daily store operations. Every employee is expected to uphold Jersey Mike’s operational, food-quality, safety, sanitation, and customer-service standards.

Requirements

  • Commitment to company goals and Jersey Mike’s operational standards
  • Strong customer-service and communication skills
  • Ability to interact professionally and consistently with customers and coworkers
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Reliable transportation to and from work
  • Dependability, a positive attitude, and willingness to learn
  • Ability to follow food-safety, sanitation, and workplace-safety procedures
  • Availability to work scheduled shifts, which may include evenings, weekends, and holidays

Nice To Haves

  • Previous food-service or restaurant experience is preferred but not required
  • Previous cash-handling experience is preferred but not required
  • Prior leadership experience is preferred for Shift Leader candidates

Responsibilities

  • Greet customers and provide friendly, attentive service
  • Prepare and serve food according to Jersey Mike’s specifications and quality standards
  • Take customer orders and accurately operate the point-of-sale system
  • Set up the store and complete food-preparation tasks
  • Maintain a clean, organized, and sanitary restaurant
  • Complete routine cleaning duties, including sweeping, mopping, and sanitizing work areas
  • Follow food-safety and sanitation requirements
  • Restock food, supplies, and service areas as needed
  • Work cooperatively and communicate effectively with team members
  • Follow the General Manager’s direction in carrying out assigned responsibilities
  • Use the slicer when assigned and legally permitted; employees must be at least 18 years old
  • Use the tomato slicer when assigned and legally permitted; employees must be at least 17 years old
  • Complete other duties associated with the operation of the restaurant
  • Help lead and support Crew Members during assigned shifts (Shift Leader)
  • Assist with opening and closing procedures (Shift Leader)
  • Help maintain food-quality, customer-service, cleanliness, and safety standards (Shift Leader)
  • Provide direction and coaching to team members (Shift Leader)
  • Support cash-handling and shift-management procedures (Shift Leader)
  • Communicate operational concerns to the General Manager (Shift Leader)
  • Help ensure assigned tasks are completed accurately and timely (Shift Leader)

Benefits

  • Competitive hourly pay plus tips
  • Part-time and full-time opportunities
  • Opportunities for growth and advancement
  • In-house training and development
  • A fun, fast-paced, team-oriented work environment
  • Aetna medical plan options (for eligible full-time)
  • Guardian dental coverage (for eligible full-time)
  • Guardian vision coverage (for eligible full-time)
  • Voluntary life and accidental death and dismemberment insurance (for eligible full-time)
  • Voluntary accident insurance (for eligible full-time)
  • Voluntary hospital indemnity insurance (for eligible full-time)
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