Crew Member
About The Position
The Crew Member plays a key role in delivering outstanding guest service and preparing high-quality food. The position may work in front-of-house, back-of-house, or across both areas depending on business needs. Crew Members provide service in person and over the phone, prepare food to company standards, maintain food safety and cleanliness, operate kitchen equipment and point-of-sale systems as trained, and help keep the work environment organized. They collaborate with the team, assist with prep, restocking, and cleaning, and adapt to varying responsibilities during shifts. The role is based in a restaurant environment with exposure to food preparation equipment, noise, and fast-paced operations. Team members are expected to follow safety procedures and use appropriate protective equipment. The position requires extended periods of standing and walking, lifting and carrying up to 50 pounds, frequent bending, reaching, stooping, and kneeling, and repetitive hand and wrist motions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requirements
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Reliable, punctual, and team-oriented.
- Flexible availability, including nights, weekends, and holidays.
Nice To Haves
- Previous restaurant or customer service experience is preferred, but not required.
Responsibilities
- Provide friendly, engaging, and efficient service to guests in person and over the phone.
- Prepare food according to company standards, including slicing meats and cheeses, assembling subs, and preparing fresh ingredients.
- Maintain food safety, sanitation, and cleanliness standards.
- Operate kitchen equipment and point-of-sale systems as trained.
- Maintain a clean, organized, and inviting work environment.
- Work collaboratively with team members to ensure efficient operations.
- Assist with prep work, restocking, and cleaning tasks.
- Adapt to varying responsibilities during shifts based on business needs.
Benefits
- Medical, dental, and vision insurance, subject to plan terms and eligibility requirements.
- 401(k) retirement plan, subject to plan terms and eligibility requirements.
- Paid time off where applicable under state or local law.
- Professional Development Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
