13839 Lee Highway Dunkin' Crew Member

Dunkin•Centreville, VA

2d•$15 - $17•Onsite

About The Position

Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast-paced environment. They work as part of a team to meet guests’ needs and give them a reason to come back. This restaurant is independently owned and operated by a Dunkin' franchisee; if hired, the franchisee will be the employee’s employer.

Requirements

Work well with others and interact respectfully.
Respond positively to coaching and feedback.
Communicate with team members.
Be able to learn and execute multiple tasks.
Be fluent in English.
Have basic computer skills.
Be capable of counting money and making change.
Be able to operate restaurant equipment; minimum age requirements may apply.
Understand and seek to exceed guest expectations, needs, and requirements.
Show urgency with guests and follow through to improve guest satisfaction.
Maintain high standards, act as a role model, and consistently meet or exceed goals.
Identify and resolve issues, use available information to make decisions, and involve others when necessary.
Develop and maintain relationships with the team; demonstrate honesty, respect, integrity, and reliability.

Responsibilities

Deliver great and friendly guest experiences.
Prepare products according to operational, quality, recipe, and Brand standards.
Serve products enthusiastically in a clean, fast-paced environment.
Work with the team to meet guests’ needs.
Resolve guest issues and concerns using the Brand-recommended guest recovery process.
Follow safety, food safety, and sanitation guidelines and applicable laws.
Maintain a clean and neat work environment.
Execute restaurant standards and marketing initiatives.
Handle point-of-sale transactions and payments accurately.
Meet or exceed goals and contribute to overall team performance.