Crew Member
About The Position
As a Crew Member at Jersey Mike’s Subs, you will help deliver outstanding customer service and support smooth operations in a fast-paced restaurant. You will assist guests, process transactions, handle food safely, maintain a clean workspace, and help with basic food preparation. No prior experience is required; paid training is provided. Team members are expected to learn and adapt to different restaurant roles and participate in both Training Center programs, typically Wednesday and Thursday evenings from 5:30 p.m. to 8:30 p.m. The Training Center is in the back of the Jersey Mike’s at 11413 Midlothian Turnpike. Compensation is listed as $15–$20 per hour total, including a $13-per-hour base rate plus tips. Base pay depends on the position applied for and the applicant’s experience and qualifications; the stated minimum for an entry-level applicant with no experience or qualifications is $15 per hour. The restaurant is closed on Easter, Thanksgiving, and Christmas. Jersey Mike’s locations are independently owned and operated franchises, and compensation and benefits may vary by franchisee.
Requirements
- Must be at least 16 years old due to equipment age restrictions.
- No prior experience is required.
- Demonstrate excellent menu and product knowledge.
- Show a desire to improve personal skills and abilities.
- Communicate effectively with guests and employees and have a positive personality.
- Meet schedule requirements and be reliable.
- Be able to stand for long periods on hard surfaces.
- Frequently bend, stoop, and lift.
- Be able to lift 20 pounds frequently and up to 50 pounds occasionally.
Responsibilities
- Greet and assist guests in a friendly manner and provide exceptional customer service.
- Operate the POS system and cash register accurately for transactions.
- Handle food carefully and follow proper food-handling procedures.
- Maintain restaurant cleanliness and sanitation standards.
- Assist with basic food preparation as needed.
- Follow company policies and procedures to support smooth operations.
- Learn and adapt to different roles within the restaurant.
- Participate in both Training Center programs, typically Wednesday and Thursday from 5:30 p.m. to 8:30 p.m.
Benefits
- Health, vision, and dental insurance benefit packages are available.
- Paid training at the company’s Training Facility.
- Free regular-size sandwich and free drink refills each shift.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
