Crew Member

Manna Hospitality Group•Village of Plover, WI

15h

About The Position

As a Crew Member at Wendy’s, you help create a welcoming, fast, and enjoyable guest experience. You may work in the kitchen preparing food or interact with customers in the dining area. Your service and food preparation help uphold Wendy’s standards for quality and excellence. Duties include customer service, food preparation, cash handling, teamwork, health and safety compliance, and other tasks assigned by the restaurant manager or supervisor. Specific duties and requirements may vary by location or role.

Requirements

Must be at least 16 years of age, or comply with state-specific labor laws.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and remain calm under pressure.
Must be dependable and punctual.
Ability to stand for extended periods (4–8+ hours) with periodic breaks.
Ability to perform repetitive motions and frequently use hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
Ability to bend, stoop, squat, stretch, twist, and reach above eye level frequently.
Ability to walk up and down stairs and use a step ladder as needed.
Ability to lift and carry up to 50 pounds regularly; use appropriate lifting equipment and/or seek assistance from another person when handling heavier loads.
Ability to move around the kitchen quickly and efficiently.
Must comply with food safety and sanitation regulations.

Nice To Haves

Prior food service or customer service experience is a plus but not required.

Responsibilities

Greet customers warmly, assist with menu options, take accurate orders, and ensure orders are processed correctly.
Respond to customer inquiries and resolve issues promptly and positively.
Keep dining areas clean, organized, and presentable.
Prepare food according to Wendy’s standards and ensure accuracy, quality, appropriate portions, and presentation.
Follow food safety, food handling, storage, sanitation, and health and safety procedures.
Operate kitchen equipment safely and efficiently.
Handle cash transactions, process credit and debit payments, and provide change and receipts.
Keep the cash register area clean and organized.
Collaborate with team members and supervisors to support efficient restaurant operations and a positive work environment.
Assist with inventory management and stocking as needed.
Maintain cleanliness in kitchen, dining, and restroom areas.
Assist with opening and closing duties as required.
Participate in training programs to develop skills and improve performance.
Perform other tasks as assigned by the restaurant manager or supervisor.