Crew Member

Jersey Mike's Subs • Mechanicsville, VA

18d

About The Position

As a team member at Jersey Mike’s, you will help deliver outstanding customer service and support smooth operations in a fast-paced restaurant. You will assist guests, process transactions, handle food safely, maintain a clean workspace, and help with basic food preparation. No prior experience is required. Team members are expected to learn and adapt to different roles and participate in both Training Center programs, typically Wednesday and Thursday evenings from 5:30 p.m. to 8:30 p.m. The Training Center is located in the back of the Jersey Mike’s at 11413 Midlothian Turnpike.

Compensation is listed as $15–$20 per hour total, including a $13-per-hour base rate plus tips. Base pay depends on the position applied for and the applicant’s experience and qualifications; the stated minimum for an entry-level applicant with no experience or qualifications is $15 per hour. Franchise locations are independently owned and operated, and wage and benefit programs may vary by franchisee.

Requirements

• Must be at least 16 years old due to equipment age restrictions.
• No prior experience is required.
• Demonstrate excellent menu and product knowledge.
• Show a desire to improve and develop skills.
• Communicate effectively with guests and employees and have a positive personality.
• Meet schedule requirements and be reliable.
• Be able to stand for long periods on hard surfaces.
• Frequently bend and stoop.
• Frequently perform repetitive shoulder and elbow movements to operate the slicer; slicer operation is restricted to those 18 and older.
• Lift 20 pounds frequently and up to 50 pounds occasionally.

Responsibilities

• Greet and assist guests in a friendly manner and provide exceptional customer service.
• Operate the POS system and cash register accurately when processing transactions.
• Handle food carefully and follow proper food-handling procedures.
• Maintain restaurant cleanliness and sanitation standards.
• Assist with basic food preparation as needed.
• Follow company policies and procedures to support smooth operations.
• Learn and adapt to different roles within the restaurant.
• Participate in both Training Center programs, typically Wednesday and Thursday from 5:30 p.m. to 8:30 p.m.

Benefits

• Free regular-size sandwich and free drink refills each shift.
• Health, vision, and dental insurance benefit packages are available.
• Paid training in the company’s Training Facility.
• The restaurant is closed on Easter, Thanksgiving, and Christmas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed