Crew Member

Blakes Lotaburger • Alamogordo, NM

56d • $12 - $14 • Onsite

About The Position

Crew Members deliver a kind, exceptional customer experience through teamwork and a passion for Blake’s Lotaburger food and processes. During each shift, crew members are assigned to one of six stations and are expected to learn and become proficient in all of them: Cashier/Counter Service and Drive-Thru Window, Assembly Table, Fry Station, Grill Station, Prep Station, and Housekeeping. All Crew Members report to the General Manager.

Duties vary by station and include serving customers and processing payments, assembling orders, preparing food, operating cooking equipment, stocking and rotating products, preparing produce, washing dishes, and maintaining clean and safe restaurant areas. Crew Members work with teammates to prepare and deliver accurate orders, follow food safety procedures, and provide positive customer service. The role requires working scheduled hours at the restaurant and handling customer and team interactions in a professional manner.

The position requires the ability to work a flexible schedule of up to 28 hours per week part-time or 40 hours per week full-time. Candidates must be at least 16, pass a pre-employment background check, and obtain Food Handler Certification within 30 days of employment. Blake’s Lotaburger is an equal opportunity employer and provides reasonable accommodations as described in the posting.

Requirements

• Must be at least 16 years old.
• Must exemplify Blake’s Core Values: KIND, TEAM, PASSION, and PROCESS.
• Must be professional, maintain a positive attitude, and have customer-service skills.
• Must be able to work a flexible schedule of up to 28 hours per week part-time or 40 hours per week full-time.
• Must maintain a professional, neat, clean, and well-groomed appearance; mustaches must be trimmed at lip level. Visible tattoos must be work appropriate; face and neck tattoos are prohibited. Facial piercings may not be worn at work, though clear spacers or retainers are allowed.
• Must be able to quickly learn and understand health codes and procedures for handling raw meat and eggs.
• Must have experience with a Point-of-Sale system or the ability to learn one quickly.
• Must have strong teamwork and communication skills.
• Must be able to read, write, and speak English; fluency is not required.
• Must be able to read, understand, apply, and follow Blake’s Lotaburger General Policies & Procedures.
• Must pass a pre-employment background check.
• Must become Food Handler Certified within 30 days of employment.
• Must be able to lift up to 25 pounds unassisted and 50 pounds assisted.
• Must be able to stand and walk for prolonged periods and bend, stoop, climb, and reach.
• Must be able to work in hot and sometimes cold environments, including walk-ins and freezers.
• Must safely work with knives and other sharp objects and use necessary PPE.
• Must work well with others in a team environment, including sharing tasks and collaborating on solutions.
• Must work scheduled hours while physically present in the restaurant.
• Must be able to see and hear.
• Must be able to multitask and work under stressful conditions while dealing with customers and other employees.
• Must handle difficult or sensitive situations with customers or coworkers using tactful, appropriate, and effective communication.

Nice To Haves

• Experience working in a quick-service restaurant setting is ideal but not required.
• Bilingual Spanish and English is a plus.

Responsibilities

• Know and embody Blake’s Lotaburger’s KIND, TEAM, PASSION, and PROCESS values.
• Provide an outstanding customer experience for every guest.
• Perform ongoing housekeeping throughout the restaurant, keeping areas clean and safe, including dining areas, windows, parking areas, bathrooms, lobby, and kitchen floors; remove trash, clean spills, and put items away.
• Greet and serve customers at the counter and drive-thru, operate the POS system, handle cash and credit card transactions accurately, and visit dining-room customers with the blue check-back tray.
• Keep the assembly table stocked, safely use knives and kitchen equipment, assemble orders according to customer preferences and established procedures, and coordinate with grill and counter staff for accurate orders.
• Operate the fryer safely, prepare orders according to established procedures, rotate products, keep the reach-in freezer clean, and coordinate with other crew members to complete orders.
• Prepare multiple grill orders according to Blake’s cooking processes, techniques, and recipes; follow applicable health codes and food-safety procedures.
• Prepare fresh produce, set up the assembly table in the morning, stock and rotate meat chests and the walk-in cooler, and wash dishes and utensils.
• Complete other duties or projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed