Dunkin Donuts Crew Member

THE GROVE MASTER•Sterling, VA

84d•Onsite

About The Position

Dunkin’ Team Member – IAD Airport The Grove Inc. proudly operates Dunkin Donuts inside Washington Dulles International Airport (IAD), and we’re looking for energetic, dependable Team Members to join our team! If you enjoy working in a fast-paced environment, providing excellent customer service, and being part of a team, we’d love to hear from you. Working at an airport location provides a unique, fast-paced environment where every day brings something new. At The Grove Inc., we believe in creating a positive team environment where employees can develop their skills, gain valuable restaurant experience, and grow with the company.

Requirements

Reliable and punctual team members
Friendly, positive attitude
Strong customer service skills
Ability to work in a fast-paced environment
Ability to multitask and stay organized
Team-oriented attitude and willingness to help wherever needed
Willingness to learn and follow Dunkin’ standards and procedures
Successfully pass an in-person TSA fingerprint background check
Provide two forms of valid, original, undamaged identification
Meet all airport security and badging requirements
Complete the required fingerprinting and airport badging process
Ability to speak in English clearly, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
Must be able to bend, twist and stand for extended periods to perform job functions.
Must have the ability to lift and push objects weighing over 40 lbs.

Nice To Haves

Previous restaurant, coffee shop, food-service, or customer service experience is a plus

Responsibilities

Provide friendly, fast, and accurate service to guests
Prepare Dunkin’ coffee, beverages, food, and baked goods according to brand standards
Take customer orders and accurately process transactions
Maintain a clean, organized, and welcoming restaurant
Follow all food safety and sanitation procedures
Stock ingredients, supplies, and products as needed
Work efficiently during busy rush periods
Assist with opening, closing, cleaning, and other restaurant duties
Work as part of a team to provide an excellent guest experience
Maintain a positive and professional attitude with guests and coworkers
Ensure that all quality and Health/Safety requirements are met in accordance with Federal, State, and Local standards.
Comply with all airport and/or train station rules and regulations.
Handle all products and supplies in a safe and sanitary manner.
Distributes the products and supplies efficiently according to store’s requisition/stock list.
Regularly adheres to policies and standard operating procedures.
Reports any safety hazards to management immediately.