Crew Member
About The Position
Watermark Donut Co., LLC is hiring Crew Members to work in its Boston retail network. Crew Members prepare coffee, Refreshers, and food according to Dunkin’ brand standards; provide friendly, efficient service; process customer orders and payments; and maintain clean, safe, and organized work areas. The role is suited to applicants seeking flexible hours, including people fitting shifts around school or family schedules. No prior experience is required, and training is provided. Full-time and part-time schedules are available, with opportunities for advancement to shift leader or manager.
Requirements
- Positive attitude and team spirit; friendly, reliable, and ready to learn.
- No prior experience required.
- Ability to speak, read, and write English; comprehend instructions, short correspondence, policy documents, menus, and brand standards; and converse comfortably with others.
- Ability to perform basic math necessary for store operations.
- Availability for flexible schedules, including nights, holidays, and weekends, and for various store locations within the market area.
- Excellent communication and interpersonal skills.
Nice To Haves
- High school degree or equivalent preferred.
Responsibilities
- Prepare coffee, Refreshers, and food according to Dunkin’ brand standards.
- Balance speed and quality, particularly during busy periods.
- Build positive relationships with guests and teammates.
- Maintain a tidy, welcoming, clean, safe, and organized store and workstation.
- Greet customers promptly and courteously and provide friendly, efficient service.
- Receive or select merchandise, prepare orders, total bills, accept payments, make change, and operate the cash register according to cash-handling procedures.
- Answer customer questions about store location, prices, menu items, products, limited-time offers, and promotions.
- Follow company practices, policies, employee handbook guidelines, and food safety and sanitation requirements.
- Restock supplies and products as needed and keep inventory and storage areas organized.
- Complete required company and corporate training and apply what is learned in daily work and continued development.
Benefits
- Flexible scheduling; full-time and part-time schedules are available.
- Competitive pay, paid weekly.
- Free shift meals and drinks, and discounts.
- Best-in-class training and continuous learning.
- Advancement opportunities.
- Paid time off.
- 401(k) retirement plan.
- Education discounts through Southern New Hampshire University, available to the employee and family.
- Medical benefits.
- Cash referral program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
