Crew Leader

AMC Theatres•New York, NY

4d•$18 - $19

About The Position

As an AMC Crew Leader, you guide the team through daily theatre operations, model AMC values, and support a guest-first culture. You help create a welcoming and inclusive environment where guests and team members feel valued and respected. No prior experience is necessary; AMC provides training and required certifications. The position requires availability for evenings, weekends, and occasional holidays in a fast-paced environment.

Requirements

Must be at least 16 years of age.
No prior experience is necessary; training is provided.
Available to work evenings, weekends, and occasional holidays.
Reliable and punctual.
Willing to complete required AMC training and certifications.
Friendly, outgoing personality and strong guest service skills.
Strong communication, leadership, and teamwork skills.
Able to work in a fast-paced environment and demonstrate a passion for creating a positive guest experience.
Able to work independently, meet deadlines, and demonstrate competency in all crew positions.
Frequently able to stand, walk, lift, twist, and bend, with or without reasonable accommodation.
Able to lift up to 50 pounds and carry it up to 90 feet, or deposit it into a dumpster or trash compactor.

Nice To Haves

A love for movies.

Responsibilities

Guide and support crew members by assigning roles and breaks, reinforcing wardrobe standards, promoting AMC Stubs memberships and products, and ensuring safety, cleanliness, and operational protocols are followed.
Assist guests with questions, concerns, refunds, and pass distribution, providing a friendly, quick, and clean experience.
Follow up on opening, closing, and cleanup assignments.
Monitor line checks and hot food and back-bar assembly, and ensure areas are stocked and clean.
Follow instructions for the safe use of chemicals and cleaning materials.
Assist with cash management, including distributing banks, processing change requests, supporting timely cash drops, and restocking kiosks.
Assist with inventory processes, including organizing the stock room, distributing items to displays, and securing inventory during closing.
Support ticketing, marketing updates, maintenance needs, crew functions, and projection operations for eligible team members who meet the minimum age requirement.
Help create an inclusive environment where everyone feels welcomed, valued, and respected.
Adhere to AMC Wardrobe 101 Standards, including required shoes, pants, shirts where applicable, and items required by local regulations.
Maintain a professional and positive demeanor and uphold company policies and procedures.